16 Claims Customer Service Advocate II Jobs in Columbia, SC
SORT BY
M
E
B
S
U
M
S
S
L
U
U
M
T
E
E
N
Claims Customer Service Advocate II
$37k-47k (estimate)
Full Time | IT Outsourcing & Consulting
4 Days Ago
US Tech Solutions is Hiring a Claims Customer Service Advocate II Near Columbia, SC
Job Description:
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
- 8 hrs. per day/ 40 hrs. per week (Start Time: 7:45am or 8:00am)
- ONSITE .
- Please list out the top 2-4 PREFERRED/NICE TO HAVE skill sets/qualities: Data Entry Experience Organizational Skills Ability to follow instructions with limited supervision.
- Flexibility when daily responsibilities change.
- Typical day would like in this role: Dedicated to claims entry for member submitted claims.
- Adaptable to Change
- Excellent Communication Skills Working well with others and alone
- Initiates or processes adjustments or performs other research as needed to resolve inquiries.
- Coordinates with other departments to resolve problems. Responds to, researches and/or assists with priority inquiries and special projects as required by management.
- Provides feedback to management regarding customer problems, questions and needs.
- Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management.
- Follows through on complaints until resolved or reports to management as needed.
- Maintains basic knowledge of quality work instructions and company policies.
- Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations.
- Maintains all departmental productivity, quality, and timeliness standards.
- Identifies and promptly reports and/or refers suspected fraudulent activities and system errors to the appropriate departments.
- 2 years-of customer service or call center experience.
- Excellent verbal and written communication skills.
- Strong human relations and organizational skills.
- Ability to handle high stress situations.
- Good judgment skills.
- Strong customer service skills.
- Ability to learn and operate multiple computer systems effectively and efficiently.
- High School Diploma or equivalent Required
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
Job Summary
JOB TYPE
Full Time
INDUSTRY
IT Outsourcing & Consulting
SALARY
$37k-47k (estimate)
POST DATE
06/24/2024
EXPIRATION DATE
12/11/2024
WEBSITE
ustechsolutions.com
HEADQUARTERS
JERSEY CITY, NJ
SIZE
1,000 - 3,000
FOUNDED
1977
TYPE
Private
CEO
MANOJ AGARWAL
REVENUE
$200M - $500M
INDUSTRY
IT Outsourcing & Consulting
Related Companies
About US Tech Solutions
US Tech is an on demand staffing company that provides workforce solutions to business customers.
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
