Travel Expectation: Candidate must travel in the Northwest Indiana area, including Gary IN and Portage IN, Travel costs to be reimbursed / paid as per the project costs. Candidate must have personal vehicle to travel to work locations.
On-Call Support: Participate in on-call activities related to the project, as well as some limited support to the full DN team.
The successful candidate will serve in a project delivery role as part of the Data Networking team supporting technical solution pre-planning, design, deployment, testing and migration activities related to WLAN enhancements as part of the Digital transformation initiatives at Gary Works and Midwest Works Plants.
In addition, the candidate will provide support to manage relevant day-to-day operations roles for the Data Networking team, as necessary.

• Participates as a fully integrated member of assigned project team, responsible to the delivery of successful solutions
• Contributes to the team support for data network incident and event management including investigation, troubleshooting, reporting , resolution, root cause analysis and corrective action management
• Participates and advises as part of the design of network solutions using approved, standard technology in cooperation with peers, vendors and partners
• Monitors data networks for performance, security and stability - takes action to identify trends and proactively address issues
• Supports all phases of the project deployment, from planning and design thru physical installation; candidate is willing to work in a hands-on role deploying equipment in a heavy-industry environment, as required

Responsibilities:

• Results-oriented member of technical support teams; the successful candidate is a self-starter, able to manage complex incidents, proactively identify opportunities for improvement and develop innovative solutions
• Excellent time management skills including ability to multi-task and effectively prioritize work
• Excellent work ethic; willing to extend the extra effort and time required to meet critical deadlines
• Strong oral and written communications skills; able to articulate ideas and listen effectively; professionally communicates with all customers, vendors and technical support staff, including remote customers and team members in foreign countries
• Strong analytical, and problem-solving skills
• Accomplished analyst able to manage complex technical problems through identification, design, solution definition and implementation
• Demonstrated experience managing vendor relationships related to incident management, project coordination, relationship development and SLA maintenance
• On call support required, including participation in team on call (24/7) rotation; candidate must be willing to work flexible hours as demanded by outage, migration & on-call activities
• Hands-on team member willing to work in heavy industry/plant environments when required

Minimum Requirements (Requirements that are essential for performing the job):Demonstrated experience supporting data networking technologies in an enterprise environment, including:

• LAN switching and routing in a Cisco enterprise network environment
• WLAN fundamentals and support of Cisco solutions

Desired Qualifications:

• Cisco CCNA certification, or greater
• WLAN tools including Ekahau or related
• Project Management experience / certification

Experience with these additional technologies may be a plus:

• Advance IP routing experience, including OSPF and BGP protocol solution design proficiency
• Data center network support including Cisco Nexus platform
• Internet routing and security
• Network security controls and related disciplines
• Scripting or Programming in a Network environment (Ansible etc)
• Netbrain support

Specific Experience Required:

• Demonstrated experience supporting data networking Wired LAN technologies in an enterprise environment (Cisco)
• Demonstrated success participating and/or leading complex enterprise-level projects with focus on disciplines related to Data Networking, Network Security, Enterprise Cyber Security and / or Cyber Security compliance

About US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.