Duties

Clinical Duties:
Responsible for assessing veterans and documenting findings in the electronic health record to include but not limited to:
Chief complaint and limited health history;
Measurement of vital signs
Drug allergy assessment;
Snellen eye chart exam and Ishihara color blindness test; and Preventative health screening guided by clinical reminders.

• Ensures procedures and instruct veteran to disrobe and gown, remove footwear as required for examination, assist in draping and positioning.
• Assist with examinations, treatments and procedures to include but not limited to assistance with instruments, dressings and biological specimens.
• Make appropriate referrals and consultations for provider review as indicated by clinical reminders requiring intervention and follow up.
• Assess patients who come to clinic without an appointment to request medical care or services and direct them appropriately.
• Ensure that personalized and responsive attention to veterans seeking VA medical service is given. Anticipate at all times complex problems that may arise regarding health care needs.
• Independently perform EKGs, ear lavages, and minor wound dressings with verbal orders.

• Answer telephone calls to clinic and process telephone calls to appropriate service.
• Receive, review, record, sort and deliver all incoming mail and other correspondence to include but not limited to diagnostic reports, consultations, radiology reports, laboratory reports, medical summaries, hospital discharge summaries and other patient related information. Presents all incoming clinical information to provider for review in a timely manner, emphasizing when abnormalities are present, assures provider acknowledgement of results reviewed and results are appropriately scanned into CPRS.
• Receive requests from professional, technical and administrative personnel, searches files and locates materials, furnishes them to requester.
• Manage clinic schedule of all Specialists to include nurse clinic and ancillary providers determining the best time to work in same day patients.
• Maintain recall list and assure patients appointed appropriately.
• Reappoint, cancel and reschedule appointments as needed.
• Mail out appointment reminders and no-show letters. document in CPRS.
• Requisition medical records (laboratory, diagnostic reports and progress notes) and complete release of information forms.
• Pre-complete forms requested by patients requiring provider signature.
• Assist with in-person authentication of MyHealtheVet.

Requirements

Conditions of Employment

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• Designated and/or random drug testing may be required
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  Documents Accepted:

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (VA)
  • Resume
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

  Documents Required:
  

  • Resume

  Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
  Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
  Applications are accepted online. Applying online will allow you to review and track the status of your application.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  All applicants are encouraged to apply online.
  To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 09/13/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12533172.
  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.
  NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
  To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

  Agency contact information

  Monica Thomson

  Phone

  (925) 506-5370

  Email

  Monica.Thomson@va.gov

  Address

  Spark M Matsunaga Department of Veterans Affairs Medical Center
  459 Patterson Road
  Honolulu, HI 96819
  US

  Next steps

  After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

Clarification from the agency

ALL US CITIZENS. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.