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Job Description
Job Description
U.S. Water Services Corporation is a well-established and diverse water and wastewater utility organization specializing in utility maintenance, operations, engineering and construction services.
U.S. Water is a fast paced and rapidly expanding company headquartered in New Port Richey, Florida with a staff of over 700 employees in eighteen states.
GENERAL STATEMENT OF DUTIES :
Under general supervision of the Customer Service Supervisor, oversees the performance and execution of customer service-related work involving heavy customer contact via telephone and in person, account maintenance, service order creation / completion, cashiering and basic problem solving of Customer Service Representatives.
Employee will also perform related office / clerical work and other related duties as assigned.
Employees in this class works under close and continuous supervision performing a group of closely related duties according to established procedures.
This position manages the execution of policies and procedures, re-directs failures to comply, trains, coaches and develops new and existing employees while suggesting operational improvements based on sound business and financial principles such as cost effectiveness, efficiency, and customer satisfaction.
EXAMPLES OF WORK (illustrative only) :
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES :
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES :
OR any equivalent combination of experience and training which provides the required knowledge and skills
Must be able to pass a pre-employment drug screen and background.
Compensation and Benefits : Pay is commensurate with experience and market-reflective. US Water / USW Utility Group offers a comprehensive benefits package including medical, dental, vision, life insurance, short / long-term disability, paid time off, holiday pay and 401(k) with company match.
US Water / USW Utility Group offers competitive wages and benefits and is committed to hiring and retaining a diverse workforce.
We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.
Job Posted by ApplicantPro
Last updated : 2024-07-09
Full Time
$60k-77k (estimate)
07/10/2024
07/16/2024
wedwu.com
<25
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