To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here. Applicants must be eligible to begin work on the date of hire. Applicants must be currently authorized to work in the United States on a full-time basis. ARKANSAS BLUE CROSS BLUE SHIELD will NOT sponsor applicants for work visas in this position. Arkansas Blue Cross is only seeking applicants for remote positions from the following states: Arkansas, Florida, Georgia, Illinois, Kansas, Louisiana, Minnesota, Mississippi, Oklahoma, South Carolina, Tennessee, Texas, Virginia and Wisconsin. Workforce Scheduling Job Summary Associate Production Control Analyst assists with ensuring continuity of operations and the accurate and timely completion of scheduled data processing workload. Incumbent assists the Production Control Analyst in areas such as workload preparation and set up, as well as reruns due to JCL errors, hardware malfunctions, bad input data, and job preparation errors. Incumbent maintains production and balancing logs necessary for the assigned workload. Requirements This role will be scheduled for the second shift, 3:00 pm - 11:00 pm CST EDUCATION High School diploma or equivalent. Bachelor’s degree in Computer Information Systems, Computer Science, Business Data Processing, or Business Information Systems) with a minimum of 24 semester hours in computer, analytical, data processing, or related studies. In lieu of degree, five (5) years’ related experience will be considered. EXPERIENCE Experience in a comparable data-processing environment, not to include data entry desirable. ESSENTIAL SKILLS & ABILITIES Job Control Language (JCL) Hewlett Packard HP-UX Production Operations Data Reporting Online Reporting Production Control Electronic Document Management Data Processing Systems Documentation Production Scheduling Software CA7 AppWorx Computer Tape Drives Computer Hardware Troubleshooting System Logs Oral & Written Communication Interpersonal Communication Analytical Ability Professional Judgment Highly Organized Ability to work independently or with a team. Skills Ability to work independently, Analytical, Decision Making, Detail-Oriented, Interpersonal Relationships, Managing Deadlines, Oral Communications Responsibilities Ensures adequate trouble reporting is performed, completes all management statistics and trouble report profiles, when required. Corrects any abends that occur during the shift, involving the appropriate programmers if necessary and closing the associated ServiceNow tickets., Ensures availability of all online networks are within standard and keeps user groups and supervisor informed of workload status., Ensures timely completion of nightly batch processing., Manages the AppWorx queues and makes sure ad hoc jobs are run correctly., Monitors communication lines., Monitors mainframe system health and performance., Performs any other job-related duties as required, Reviews all job requests and ensures adherence to EDP Standards and the implications to the production environment and ensures completion of all workloads scheduled through the computing system., Runs jobs requested by users on mainframe., Utilizes and completes all logs and formal documents associated with scheduling workloads through the computing system and provides effective backup for other personnel in Infrastructure Operations. Certifications Security Requirements This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual. Segregation of Duties Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual. Employment Type Regular ADA Requirements 1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting or remotely and routinely travels for work within walking distance of location of primary work assignment. Arkansas Blue Cross has been named one of central Arkansas’ "Top Work Places" by the Arkansas Democrat-Gazette and has earned a top ranking in the large business category multiple times since 2012. Why? We Love our Employees At Arkansas Blue Cross, we care about the health, wellness, and even education of our employees. We offer many great incentives such as: Tuition reimbursement because we value education. Club Blue, a free, onsite gym to encourage exercise. Green Leaf Grill (onsite cafeteria) to help promote healthy eating. Incentives for wellness education and exercise. We Love the Family Environment The average tenure is 10 years with hundreds of employees having been here 15 years or longer. Truly a family atmosphere. Employees go out of their way to help fellow employees in times of need. We Love our Community At Arkansas Blue Cross, our employees care about their community and work together to help others. Our employees often volunteer at charity walks/runs. If you see a gathering of Blue T-shirts at an event, you are probably seeing our Blue team! Our employees organize fundraising events for a variety of charities. From scheduled casual days, to supply collections, to selling treats for a cause, our employees are always helping others. Whether it is within our state, around the world, or happening to one of our own, when disasters strike, our employees help wherever they are needed. It’s just another way we show that Blue cares.