1 Director of Commercial Services Job in Temple, FL
USF Federal Credit Union is Hiring a Director of Commercial Services Near Temple, FL
- Strives to be the most influential partner in our Members’ financial journey.
- Has been recognized with awards such as the “Sterling Governor’s Award for Excellence” and League of Southern Credit Unions & Affiliates “Credit Union of the Year”.
- Has a culture of engagement, growth, process improvement and community volunteerism.
- Competitive pay, robust incentive programs, 401k matching, Mortgage and Auto Loan discounts
- 4 weeks minimum paid time off work, work anniversary paid time off, 11 paid holidays and 8 hours paid volunteer time off.
- Medical, Dental and vision plans with FSA option. (Employee Only Premiums for Dental and Vision are 100% Credit Union covered).
- 100% Credit Union Paid Short-Term and Long-Term Disability and Life Insurance
- Employee Assistance Program
- Undergraduate and Graduate Tuition Reimbursement
- In-depth New Employee Orientation showcasing Credit Union Values and Vision
- A Think Big culture dedicated to performance excellence and continual growth
Essential Functions Include
- Lead, direct, and monitor Commercial and Business Services through team to ensure achieving organizational goals and objectives. Monitors product delivery, processes, and service quality for commercial services team. Provide guidance, recommendations, and approve underwriting decisions for commercial borrowers.
- Manage Commercial Loan Participation Portfolio and leads quarterly Commercial Loan Committee Review meetings.
- Review and present Commercial Loan Participations opportunities to Commercial Loan Committee for approval. Actively seek additional opportunities.
- Direct and monitor the work of direct reports with an emphasis on robust leadership development. Keeps Senior Director of Consumer and Commercial Lending and SLT apprised of team development efforts. Build and maintain relationships through all areas of the organization. Collaborates weekly with retail leadership and business development, visit all retail locations, is present and on site with staff to foster trust and teamwork. Prioritizes the needs and experience of our members and team members above all else. Responds with urgency and decisiveness.
- Conduct performance reviews; allocates resources to meet operational needs within the department; reviews and approves, denies, or modifies department recommendations from team members. Responsible for attracting and retaining top quality talent.
- Develop, propose, and implements commercial deposit program strategy and policy in partnership with the Senior Director of Member Experience; leads activity related to new product development with respect to commercial loan and deposit programs and products.
- Develop and maintain Commercial policies and procedures.
- Establish annual sales goals (in coordination with Senior Director of Consumer and Commercial Lending and other Directors) for loan and deposit products and initiates actions to achieve the goals.
- Build and maintain network of partners in the commercial services industry. Attend training seminars and seeks additional certifications as needed.
- Identify new business opportunities in collaboration with marketing department.
- Ensure the organization is in compliance with all applicable laws and regulations. Stays informed of changes and responds accordingly on behalf of the organization. Serves as a member of the ALCO and Lending Strategy Committee.
- Establish and maintain vendor relationships and hold them accountable for service delivery.
- Represent the Credit Union in its relationships with members, sponsor organization(s), other financial institutions, and similar groups.
ManagesCommercial Services Team
Required Education And Experience
- Bachelor’s degree obtained through a formal 4-year program at an accredited educational facility.
- Minimum of 5-years of previous financial institution experience.
- Minimum of 5-years of comprehensive commercial services experience.
- Prior retail/member/customer experience management strongly preferred.
- Able to communicate effectively and tactfully with credit union members, team members, and board members both orally and in writing.
- Build and maintain an external network.
- Excellent technical aptitude and knowledge of Excel.
- Must have excellent conflict resolution skills.
- Being a team player who is considerate of other employees.
- Ability to multi-task under pressure.
- Maintain a professional appearance and demeanor.
- Ability to motivate or influence others with a significant level of diplomacy and trust.
- Strong time management and organizational skills.
- Demonstrated interpersonal and collaboration skills.
- Superior verbal and written communication skills.
- Excellent presentation skills, confident in all settings with individuals at all levels of the organization both internal and external.
- Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to: U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.
Physical RequirementsSitting frequently, walking occasionally, use of hands frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10lbs of force occasionally to life, carry, push, pull, or move objects.
Position Type/Expected Hours Of WorkFull-Time/40 hours per week
ClassificationExempt
Other DutiesPlease note this job description is not a comprehensive list of activities, duties or responsibilities that are required in this position. Duties, responsibilities, and activities may change at any time with or without notice.
About UsFor 60 years, USF FCU has experienced rapid growth and is dedicated to delivering financial solutions to improve our members’ lives. Our success is thrilling, but our core values of excellence, passion, innovation, community, and collaboration mean our relationships with our members and our employees will always be our top priority! We have grown to over 70,000 members and $1.1 billion in assets, robust online and mobile banking, 9 branch locations and thousands of shared branches and fee-free ATMs nationwide.
Our vision is to be the most influential partner in each member’s financial journey.
Our mission is to deliver financial solutions to improve members’ lives.
Job Summary
Full Time
Banking
$177k-223k (estimate)
06/05/2024
07/03/2024
usffcu.com
SAINT PETERSBURG, FL
100 - 200
1959
<$5M
Banking
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About USF Federal Credit Union
At USF Federal Credit Union, we are truly passionate about what we do, and how we do it. To put it simply, we are inall inand proud of it. This enthusiastic spirit of commitment applies to our exciting work, our fantastic teams, our innovative drive, our incredible growth potential, and our common goals, which include helping our members realize their dreams as conveniently and pleasantly as possible. And we look for others who are just as excited about delivering excellence as we are. WERE INTO OUR CULTURE: We pride ourselves on cultivating an engaged and fun work environment. Our team works ...hard, but we also value real work/life balance, as well as effective communications, inspired leadership, and a sense of humor that gets us through any challenges the day may bring. WERE INTO TECHNOLOGY: Innovation drives our success, and we value it as highly as the foundation of our success. Youll find it in our groundbreaking technologies and in the creative solutions from our employees. WERE INTO LONG-TERM GROWTH: Every year brings thousands of potential new members in the form of incoming USF students, putting us in a unique position to expand at a rapid rate. WERE INTO REWARDS: We really care about our employees, which is why were constantly re-evaluating our rewards, and reinvesting in our teams in the form of generous benefits. WHO ARE WE LOOKING FOR? Those who excel here demand excellence of themselves, are driven to succeed, are truly passionate, collaborative, and inspired. Most of all, they love their work and refuse to settle for average. ARE YOU IN? We offer careers with long-term growth potential, amazing team members who want you to succeed, and a true commitment to excellence and engagement. Are you ready for USF FCU? Apply now: https://usffcu.applicantpro.com/jobs/ EOE Minorities/Females/Protected Veterans/Disabled
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