Special Instructions to ApplicantsPlease include list of references with application.

Job Summary Install,maintain, and troubleshoot local area networks, voice and data endpoints,cabling plants and communication rooms, analyze and fix network-relatedproblems reported by users.

Primary Duties and Responsibilities

1. Activates network and telephone jacks, configuring network switches and analog voice gateways as needed.
2. Provides tier two support for network, telephony, and IP video infrastructures, which includes monitoring, troubleshooting, installation, and maintenance.
3. Performs moves, adds, and changes of communication endpoints utilizing work order support system.
4. Assists network/telephony administrators and engineers in resolving complex voice and data communications issues within the enterprise network.
5. Maintains documentation of network and telephone jacks, endpoints, e911 locations, and inside and outside cable plants.
6. Maintains and increases technical knowledge through coursework, workshops, seminars, readings, and cross training with other team members.
7. Performs other duties as assigned.