7 Information Technology Specialist (Systems Analysis). Jobs in North Chicago, IL
USMEPCOM is Hiring an Information Technology Specialist (Systems Analysis). Near North Chicago, IL
- Develop short-and-long-range plans for Information Technology Management Directorate.
- Troubleshoot ADP problems and implementing ADP solutions.
- Plan and coordinate studies to determine practically/feasibility of requested cloud systems.
- Evaluate and recommend new and emerging technologies, especially automation and cloud technologies.
- Analyze Engineering Change Proposals and interpret into technical requirements, including User Stories and Acceptance Criteria.
- Interpret and apply knowledge of systems analysis and design to develop system specifications and designs.
- Management may select at any of the grade levels announced. This recruitment provides promotion opportunity to the target grade of the position without further competition when selectee is eligible and recommended by management.
- If filled at the GS-09 level, duties will be performed in a developmental capacity under supervision.
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- This position has been designated as non-critical sensitive as defined in DoD 5200.2-R, and requires you to possess or obtain and maintain a SECRET security clearance.
- Position requires you to satisfactorily complete the appropriate training and earn the required certification as outlined in DoD 8570.01-M, Information Assurance Workforce Improvement Program, dated Dec 19, 2005 (incorporating Change 4, 10 Nov 2015).
Basic Requirement for Information Technology Specialist (Systems Analysis) GS-09 AND GS-11 level: The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.
OR
Education Substitution: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, two full years of graduate education from an accredited or pre-accredited institution that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. (You must attach a copy of your transcripts to your application package).
Basic Requirement For Information Technology Specialist (Systems Analysis) GS-11Specialized Experience: One year of specialized experience which includes: Collaborating with business stakeholders to develop technical system requirements for new and legacy Information Technology (IT) systems, in the form of User Stories and Acceptance Criteria; Conducting customer-based application design reviews to validate system requirements; Working in an Agile software development factory; Troubleshooting and isolating IT problems and documenting/recommending solutions; Utilizing Jira or similar project management tools to prepare planning roadmaps, prioritize, and direct developer work. The definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09).
OR
Education Substitution: Successful completion of a Ph.D. or equivalent doctoral graduate degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provide a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks, or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree. (Note: Transcripts must be provided with application package).
Education
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:
In order to qualify for this position, based on your education, education substitution, or combination of education and experience, you must have either completed the education requirement, or will complete this requirement within thirty (30) days from the closing date of this announcement. If you will not complete this requirement within thirty (30) days of the closing date of this announcement, you will be rated as Not Qualified for this position.
You must provide appropriate documentation to reflect when you will meet the education requirement. Appropriate documentation includes: (1) Resume indicating your projected completion/graduation date; OR (2) Transcripts indicating your projected completion/graduation date; OR (3) A letter signed by the institution's registrar indicating your projected completion/graduation date.
Additional information
- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- You will be required to provide proof of U.S. Citizenship.
- One year trial/probationary period may be required.
- Direct Deposit of Pay is required.
- Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
- If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the
- This is a(n) Digital Technology Career Field position.
- Multiple positions may be filled from this announcement.
- Salary includes applicable locality pay or Local Market Supplement.
- Telework eligible position - Position has an official duty location of North Chicago, IL and is eligible for Situational Telework at the discretion of the Command. This position is NOT eligible for remote work (remote duty location). If telework is approved, selectees will be required to report to their official duty location as outlined in their telework agreement.
- Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
- Recruitment/Relocation incentive may be authorized if determined to be in the best interest of the Federal Government and requirements are met.
- This position is in the AFGE Bargaining Unit.
- This is not a drug testing position.
- This is not an emergency essential position.
- Equal Employment Opportunity Policy: The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. To learn more, please consult the following resources: Equal Employment (EEO) Office at PM or Office of Equal Opportunity.
- A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Job Summary
Full Time
$66k-81k (estimate)
07/27/2024
09/20/2024
The job skills required for Information Technology Specialist (Systems Analysis). include Customer Service, Planning, Problem Solving, Computer Science, Project Management, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be an Information Technology Specialist (Systems Analysis).. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Information Technology Specialist (Systems Analysis).. Select any job title you are interested in and start to search job requirements.
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Information Technology Specialist maintain computer networks and provide technical help to computer users.
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Entry requirements vary for computer support specialists.
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