Eyes Now is a private optometry practice seeking a professional and dedicated Senior Administrative Associate to join our team. The primary function of this role is to ensure the efficient and productive flow of the daily function of the clinic.

The ideal candidate for this role is someone that genuinely enjoys engaging in conversations with people, has the ability to connect with the patients, provides exceptional care, exhibits strong leadership skills, and builds strong relationships with not only the patients and staff, but with our partners.

Duties:

• Staff Scheduling, Management, Training and Development - includes only non-medical staff
• Human Resources Administration - includes timecard quality assurance, and performance evaluations
• Budget Management, Medical Billing and Collections - includes collaborating with financial services to ensure the quality and completeness of medical billing, inventory management, and production.
• Patient Experience Management, and Marketing Administration - includes collaborating with marketing services to ensure the quality and completeness of marketing efforts; and ensuring the quality of patient experience as tracked by patient feedback.

Experience:

- Previous experience as an optometric technician or in a similar role preferred

- Familiarity with medical coding and billing procedures

- Knowledge of retail math for sales transactions

- Experience with electronic health record systems, such as Revolution EHR, is a plus

- Strong communication skills to interact effectively with patients and colleagues

- Ability to work in a fast-paced environment while maintaining attention to detail

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Type: Full-time

Benefits:

• 401(k)
• Paid time off

Schedule:

• Rotating weekends
• Weekends as needed

Experience:

• Ophthalmology/Optometry: 1 year (Required)
• Management experience

Ability to Relocate:

• Dallas, TX 75225: Relocate before starting work (Required)

Work Location: In person