Job Description
Work Schedule:
100% FTE, 40 hours per week. Shifts scheduled Monday through Friday between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the needs of the clinic.
Join the #1 hospital in Wisconsin!
We are seeking a Patient Scheduling Lead to:

• Assist and act as a liaison for the Manager in patient scheduling issues, training, education, communication and problem solving
• Perform basic to complex scheduling duties
• Provide excellent customer service to patients and family members

Education:
Minimum - High school diploma or equivalent

Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field
Work Experience:

Minimum - Twelve months of experience in patient scheduling or equivalent experience working in a medical office environment.
Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, women, and LGBTQ and non-binary identities are strongly encouraged. EOE, including disability/vets.
American Family Children's Hospital in Madison, Wisconsin-also a Magnet-designated facility-provides specialized care in a healing environment designed especially for pediatric patients and their families. American Family Children's Hospital is a comprehensive pediatric medical and surgical center ranked among the top 50 children's hospitals in six medical and surgical specialties, with nationally recognized pediatric specialists in a wide range of fields. It is also home to our Level One Pediatric Trauma Center and Level IV NICU, which cares for the tiniest patients throughout Wisconsin and beyond.
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