Be part of something remarkable

Reimagining health care - working in our new state-of-the-art facility on Madison's east side - you will help transform the patient experience.

We are seeking Patient Scheduling Specialists and Coordinators to:

• Schedule appointments via phone, in-person or electronic correspondence.
• Complete multi-disciplinary scheduling - comprehensive clinics with more than one billing provider in which multiple providers across different disciplines require scheduling for the same date of service for a patient.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week parental leave and adoption assistance.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to UW Health's Wellness Options at Work that support employee/family well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

Education:

Minimum - High school diploma or equivalent.

Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.

Work Experience:

Patient Scheduling Specialist:

Minimum - One (1) year of previous experience in an office or customer service environment.

Preferred - Previous experience working in healthcare. Previous experience scheduling of patients. Previous experience with answering phones, greeting clients and customers in person.

Patient Scheduling Coordinator:

Minimum - One (1) year of previous experience working in an office or customer service environment.

Preferred - One (1) year or more electronic medical scheduling.

Our Commitment to Diversity and Inclusion

UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

Eastpark Medical Center - UW Health's new state-of-the-art ambulatory facility will transform the patient experience and offer cutting-edge proton therapy. This 469,000-square-foot ambulatory facility will house many specialties, including women's complex care, adult cancer care, advanced imaging and laboratory services and innovative clinical trials. It will be located across from East Madison Hospital on Eastpark Dr. and is slated to open in fall 2024.