ATTENTION :

International Services Representative

Department of Equity, Diversity, and Inclusion

Reports To : Director of Equity, Diversity, and Inclusion

UW-Superior is committed to making excellence inclusive in every aspect of the institution. We strive to offer quality programs in an environment of trust and cooperation that centers on the worth of all individuals.

The University is seeking candidates who will contribute to our mission.

POSITION :

International Services Representative, AE006, 100%, Academic Staff, Ongoing / Renewable, 12-month, one vacancy

POSITION SUMMARY :

Responsible for overseeing visa and immigration services to ensure University compliance with federal regulations. Interprets federal immigration regulations, leads student visa workshops, and advises international students to ensure compliance with federal regulations.

Supports students' cultural adjustment and promotes intercultural learning. Provide comprehensive services for specific populations, including individualized retention and advising, specialized workshops, and orientation programs.

All services and initiatives will aid in student success and retention efforts at UW-Superior. The Office of Intercultural Student Success (ISS) is housed under the Department of Equity, Diversity, and Inclusion (EDI) and will also include departmental work aimed toward the education of the campus surrounding and addressing the needs of other minoritized students outside of racial / ethnic populations.

Some weekend work is required.

UW-STANDARD JOB DESCRIPTION DUTIES :

• Advises on student visa issues through individual consultations and workshops across various mediums.
• Interprets and communicates student rights, responsibilities, and options related to specific requests and situations.
• Collaborates with internal and external stakeholders to advocate for international students promoting their contributions to diverse communities.
• Prepares and delivers workshops for international students on topics related to visas, immigration updates, and employment authorization rules and regulations.
• Prepares, submits, and processes complex immigration documentation for incoming, current, and former students.
• Monitors regulations and activities to ensure institutional compliance with governmental agencies and institutional policies.

ADDITIONAL DUTIES SPECIFIC TO POSITION :

Immigration Services

• Serve as a federally certified Designated School Official (DSO)
• Assist international students in applying for U.S. official documents.
• Perform Student & Exchange Visitor Information System (SEVIS) data entry for all F-1 visa holders, including creation of I-20 s, change of address, change of phone, change of email, change of major and registration at the beginning of each term.
• Prepare correspondence for student to local and governmental agencies.
• Manage student data by using Terra Dotta, Navigate, and PeopleSoft
• Complete student health insurance enrollment, serve as contact for health insurance questions.
• Connect domestic and international students to immigration resources.

Retention Initiatives and Intercultural Programming

• Plan and execute fall and spring international student orientation.
• Assess student needs and retention gaps and utilize campus student success software to engage in assessment, identification, intervention, and support of minoritized students.
• Partner with various campus departments and divisions to engage in support of student success.
• Serve as liaison for recognized student organizations such as World Student Association that serve students from diverse cultural and backgrounds.
• Assist with the facilitation of intercultural events, program planning, and implementation.
• Serve as an advocate and secondary advisor for international students.
• Communicate with other stakeholders on campus such as the Cashier's office, Registrar's Office, Residence Life, etc. to develop or clarify processes and resolve issues related to the position.
• Maintain and orders office supplies; orders equipment and completes special orders.
• Work with Business Office to ensure completion of financial related responsibilities.
• Additional essential duties and responsibilities

Other Duties :

• Complete required trainings and professional development as assigned.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES :

• Knowledge of federal immigration policies and regulations and U.S. Department of State policies and procedures relevant to international students and scholars, including detailed knowledge of the Student Exchange Visitor Information System (SEVIS)
• Skilled at interpreting and applying related federal immigration policies, regulations, and procedures relevant to international students and scholars.
• Knowledge of intercultural issues and related topics
• Ability to design and implement college student development & retention programs.
• Knowledge of international student needs / trends, support services
• Proven experience in creating programs and events.
• Proven commitment to diversity and the ability to advocate for minoritized populations.
• Ability to present training to students, faculty / staff, and / or other audiences.
• Ability to take initiative and work independently.
• Skilled at effectively communicating, verbally and in writing, complex concepts to multiple audiences with diverse backgrounds, levels of experience, and English language skills.
• Ability to establish and maintain effective relationships with campus staff, students, and community members.
• Demonstrated experience using web-based technologies such as (but not limited to) : Microsoft Office 365, student information systems, budget management systems, or student success systems.

REQUIRED QUALIFICATIONS INCLUDE :

• Associate degree or equivalent from an accredited institution
• One-year combined work experience with international students in higher education, international education, working abroad, and / or working with minoritized populations, or other related experience
• Per Federal Regulations for Designated School Officials, applicants from all nationalities are welcome to apply however, candidates must possess citizenship or Legal Permanent Residency
• Must possess a valid driver's license

This position is currently ineligible for H1-B sponsorship. A qualification for this position includes independent eligibility to work within the United States upon hire date.

DESIRABLE QUALIFICATIONS INCLUDE :

• Bachelor's degree from an accredited institution
• Prior DSO experience with SEVIS (Student Exchange Visitor Information System)
• Master's degree from and accredited institution in related field
• Completion of NAFSA F-1 Student Advising-Intermediate workshop
• Professional experience advising international students.
• Competence in a second language
• Study or work abroad experience
• Experience working on a college campus

SALARY & BENEFITS :

Salary range for this position is : $44,000 - $46,000 annually. Specific benefit information can be found . A snapshot of benefits offered for this position include :

Paid Time Off :

• Hours are pro-rated based on appointment percentage for less than 100%-time employees.
• 176 hours of Vacation
• 36 hours of Personal
• 96 hours of Sick Leave
• 9 legal holidays

State Group Health Insurance Plans :

• Health Plan, High Deductible, or Access Plans available
• Flexible Spending or Health Savings Accounts

Access to Additional Insurance :

• Dental
• Vision
• Life
• Income Continuation

Retirement Plans Through Wisconsin Retirement System :

• 6.90% contribution with employer match
• Vested at 5 years (must meet )

Other Benefits

• Employee Assistant Program (EAP) - provides free and confidential resources to address personal and work-related concerns for employee and their immediate family members.
• On-site wellness resources and opportunities through the Pruitt Center for Mindfulness and Well-Being, Marcovich Wellness Center, and Department of Equity, Diversity and Inclusion.

Last updated : 2024-06-06