118 Desktop Support Specialist Jobs in Minneapolis, MN
V Group Inc is Hiring a Desktop Support Specialist Near Minneapolis, MN
Job Details
Job Title: Desktop Support Specialist
Duration: 12 Months
Estimated Start Date: 08/12/2024
Location: Minneapolis, MN 55487 (Onsite)
Position Type: Contract
Interview Type: In-person Interview
Ceipal ID: SMN_HD390_FK
Position ID: HNCTY-PFP0000390
Consultant will be on a team responsible for the coordination of the assignment of replacement laptops. They will work closely with customers, if required, to install applications necessary to perform their associated job duties. This team will also ensure all appropriate asset inventory is updated to reflect device assignment. The disposal part of the role will assist in tasks related to the decommissioning of IT assets and working with 3rd parties on receiving, staging, processing, and the final disposal ensuring appropriate methods are used to meet Federal, State, environmental, and County compliance.
- Work with customers at key distribution sites to ensure they receive new equipment in working order.
- Assist customers with installation of associated applications required for their assigned job duties.
- Diagnosis, record, escalate and resolve related incidents as they happen during the distribution process.
- Address any questions customers may have related to Windows 11 and the laptop computing device.
- Receive and process assets that are designated to be decommissioned ensuring all appropriate inventory data is captured and updated in the hardware AMDB (Asset Management Database).
- Organize and maintain incoming inventory, current inventory, and outgoing inventory by stocking material neatly in designated areas.
- Manage data media per company policy; ensure security and data sanitation procedures are always followed.
- Process hard drives by testing and preforming data erasure and wiping or shredding per standards and processes.
- Perform general housekeeping tasks such as sweeping and picking up trash to maintain a clean and tidy workspace.
- Assist with preparing and packaging of resalable equipment per company procedure and 3rd party requirements.
- Maintain and inventory final disposition asset records of disposed devices and ensure all inventory data is captured and updated in the hardware AMDB (Asset Management Database)
- Technically savvy with a demonstrated ability to resolve computing problems.
- Knowledge of Windows desktop Operating Systems
- Proven Customer Service Experience
- Ability to multitask and pivot based on workload.
- Quickly analyze and diagnosis hardware, software, application, and network problems in a desktop environment
- Ability to follow Standard Operating Procedures and articulate when a problem occurs with those procedures.
- Ability to assisted lift to 50 lbs. 8. Ability to work with hand tools, whether manual or powered.
- CompTIA A Certification
- ITIL Foundations Certification
Job Summary
Full Time
$53k-66k (estimate)
07/04/2024
08/12/2024
veresafe.com
PALM COAST, FL
50 - 100
2009
Private
DIANA VERSEK
$10M - $50M
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The job skills required for Desktop Support Specialist include Help Desk, Customer Service, Operating System, Desktop Support, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
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Gain experience with operating systems.
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Experience in technical support positions is a plus.
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Use past security breaches as learning examples.
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Step 3: View the best colleges and universities for Desktop Support Specialist.
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