Location: Raleigh Durham NC - Southpoint

Department: Sales

Reports to: Spa Manager

Background:

Do you have a passion for helping others to look and feel their best? VIO believes looking your best empowers, builds confidence, and lifts self-esteem. Feeling great about yourself is the VIO value.

Value In Ourselves!

VIO offers the opportunity to be a part of an elite team of specialists that support and inspire you to be the best version of yourself while helping clients to achieve their aesthetic goals! Apply today for your opportunity to join the med spa industry with an innovative and rapidly growing company!

Aesthetics Sales Coordinator Job Description

VIO MedSpa in Raleigh Durham, NC – Southpoint provides the highest quality, results-based Aesthetics services to our guests. The Aesthetics Coordinator plays a vital role in ensuring the success of the spa. Aesthetic Coordinators drive results by managing our Customer Relationship Management (CRM) system. We are looking for individuals with a high achievement drive and a track record of success with converting leads into appointments and getting clients excited about our Aesthetic services and products!

Through our comprehensive lead generation and marketing campaigns, VIO Southpoint will provide qualified leads into our CRM system. Our goal is to contact leads within the first five minutes and we operate on the “First in, First out” principle. Leads must be followed up with consistently until we can meet the needs of our prospective guests and book their first appointment at VIO. Through our monthly and ongoing new guest specials and package sales, you will have the tools to convert leads into happy guests.

This position offers an hourly rate with a variable, performance-based compensation structure that is uncapped. There are opportunities to grow into a full-time Guest Experience Specialist, Spa Manager, provider (if qualified), or a regional position within the larger market.

Aesthetic Sales Representative Job Responsibilities

• Start the sales call with qualified leads by building rapport, uncovering their aesthetic needs,
• reassure them of our expert providers and services, and book their first appointment.
• Command a thorough knowledge of our service offerings, products, and be able to match
• those with the guest’s needs to deliver high quality service.
• A deep understanding of our ongoing promotions, packages, and membership options to
• connect the right product with our new guest.
• Own the Guest Experience by building trust and ensuring a high-quality experience from the
• moment the guest walks into our spa until the checkout process is completed and their
• follow-up appointment is booked.
• Assisting the Spa Manager with inventory, cleanliness of the spa, receiving and sorting
• packages, and other light duties
• Aesthetic Coordinator Required Skills
• Must have previous sales experience; phone consultation and sales experience is highly
• preferred
• Strong interpersonal and communication skills.
• Able to build rapport with a prospective guest, communicate our products, services, and
• membership options effectively and with a positive and upbeat energy.

*

Essential Behavioral Characteristics:

• Ethical
• Positive attitude
• Enthusiastic
• Team oriented
• Empathetic
• Honest
• Coachable
• Trustworthy
• Outgoing
• Problem solver
• Responsible
• Takes initiative
• Goal oriented
• Sales driven

Competitive base pay and bonus structures

• Uncapped commission and bonus structure
• PTO
• Employee discounts
• Continued education opportunities
• Career progression plans

$15/hr - $21/hr w/ Bonus, Commission On-site PT/FT

Job Types: Full-time, Part-time

Pay: $15.00 - $21.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Outpatient

Experience:

• Sales: 1 year (Preferred)

Ability to Commute:

• Durham, NC (Required)

Ability to Relocate:

• Durham, NC: Relocate before starting work (Required)

Work Location: In person