Wholesale Account Specialist

Primary Location : Herndon, Virginia

V-Soft Consulting is currently hiring for a Wholesale Account Specialist for our premier client in Herndon, Virginia .

Education and Experience

• Bachelors Degree.
• 5 years of experience in a relevant role within the automotive or wholesale industry is required.
• Experience in wholesale parts sales.
• Sales experience / sales acumen.
• Understanding of US automotive aftermarket.

Desired :

• Master Degree in Business Management or Marketing.
• Experience in directing sales multiple channels.
• Knowledge of Aftermarket or OEM sales and supply environment.
• Wholesale (Field) automotive experience.
• Parts, accessory, & service marketing experience.
• Retail / Parts Manager Experience.
• Proficient in current Dealer DMS systems data and Office applications.

Knowledge, Skills and Abilities

• Communication skills - interpersonal, presentation and written.
• Ability to integrate people and system process.
• Influencing and negotiation skills.
• Problem solving.

WHAT YOU’LL DO :

Job Responsibilities :

New Shop Account Outreach (40%)

• Cold Calling Shops : Actively visit independent body and mechanical repair shops to form parts ordering relationships with Dealers.
• Identify Key Personnel : Identify and connect with the shop personnel responsible for parts ordering to ensure smooth communication and relationship-building.
• Facilitate Introductions : Facilitate live introductions between new shop customers and dealership Parts Managers and wholesale teams to build and improve direct relationships.
• Confirm Orders : Work with dealership wholesale teams to confirm and manage live customer orders through the relevant software.
• Update CRM Profiles : Regularly update customer profiles in the Wholesale CRM system to enhance email capture rates and improve the effectiveness of marketing campaigns.
• Document Visits : Meticulously document all account visits and interactions in the Dealer CRM database to assist with Dealer account maintenance and ROI tracking.

Shop Software Adoption (40%)

• Identify Non-Users : Identify shops that are not currently using CollisionLink, OPS, CCC, or RepairLink EPO platforms to target them for adoption initiatives.
• Promote Collaboration : Persuade independent shops to collaborate with local authorized dealerships by highlighting the features and benefits of the ordering platforms.
• Provide Support : Offer hands-on support to independent shops, assisting with EPO platform sign-up, installation, integration, and usage, as well as guiding them through the parts ordering process.
• Manage Issues : Actively manage and escalate any issues shops encounter with platform providers, ensuring they receive timely and effective support.

Dealer Program Engagement (20%)

• Field Coordination : Liaise with Wholesale Parts Specialist for each Dealer contact.
• Market Kickoff Participation : Participate in market kickoff events for shop visits, working closely with Dealers to introduce new accounts and platform adoption plans.
• Share Plans and Schedules : Develop and share detailed shop contact target plans and schedules for new account outreach and software adoption with Dealers and teams
• Review Sales Data : Regularly review Dealer sales data to verify EPO platform adoption and identify areas for improvement.
• Coaching Dealers : Coach Dealers on best practices for responding to orders promptly and increasing conversion rates, ensuring they maximize the benefits of the platforms.
• Escalate Opportunities : Identify and escalate Dealer opportunities to Dealer Management and Field Teams for additional support and development.

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.

S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Last updated : 2024-06-25