5 General Clerk III (PPSO) Jobs in Liberty, NC
V2X is Hiring a General Clerk III (PPSO) Near Liberty, NC
General Clerk III operates under the direct supervision of the Personal Property Shipping Office Outbound/Inbound Lead with oversight by the PPSO Supervisor. Requires a working knowledge of transportation entitlements under the provisions of the Joint Travel Regulation (JTR). Provide World Class Customer Service. Requires working knowledge of the Defense Transportation Regulation (Part IV). PPSO General Clerk III will listens to, receives, and resolve complaints. Will be required to have a working knowledge of the office unit in order to effectively assist customers as they come into the office, or send questions via email, or telephone call in for query updates, and general questions as it pertains to setting up their household goods for transportation. Collects and distributes mail and messages. Prepares and maintain filing system for required documents. May also type and perform other routine clerical work, such as data entry & document processing. The General Clerk III may also serve as an assistant to the PPSO Counselor when it comes to reviewing customer orders to ensure customers are ready to see a counselor, and serving as a first line contact when a customer has general questions involving household goods movement.
ResponsibilitiesThis position description is subject to change at any time as needed to meet the requirements of the program or company.
MAJOR JOB ACTIVITIES:
- Complete several repetitive clerical steps performed in a prescribed or slightly varied sequence.
- Intake of customer documents via face to face, emails, of fax.
- Requires familiarity with the terminology of the office unit.
- Selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals.
- Refer problems not solvable by adapting or interpreting substantive guides, manuals, or procedures.
- Accessing databases to retrieve and/or record information such as customer complaints or orders.
- Responsible for updating data bases with customer’s general contact information, and notes per customer interaction.
- Attend briefings with counselors in order to help intake, and review documentation for processing.
- Assist in the department in day to day filing.
- Other duties may be assigned to meet organizational/operational objectives.
- Job duties and responsibilities may change due to contractual requirements.
- Function in an office environment in a stationary position approximately 75 percent of the time or more
- Must be able to wear Personal Protective Equipment (PPE) to include, face mask covering the mouth, and nose
- Must be able to lift at least 50 pounds
- Face to Face interaction with customers
- Perform other duties as required that may involve working overtime, weekends, flexible hours and holidays
- High School Diploma or equivalent.
- Must have a valid State Driver’s License with no restrictions.
- Must be able to obtain and maintain a Common Access Card (CAC).
- Must be able to provide proof of U.S. Citizenship, such as a birth certificate or a U.S. Passport.
- Must be able to maintain driving privileges aboard the Fort Liberty Installation.
- One (1) year of related job experience, preferred.
- Experience in the Defense Personal Property System (DPS)
- Effective organizational, analytical, written and verbal communication skills
- Customer service experience is required
- Six months administrative background within an office setting (multi-functional work environment)
- Must be able to read and write in English
- Effective organizational, analytical, written and verbal communication skills
- Six months administrative background within an office setting (multi-functional work environment) preferred
- Reliable, able to be at work on time and complete assigned missions daily, able to learn new regulations and cooperate with team members
- Proficiency with MS Office Suite (Word, Excel, PowerPoint, Access, Project, SharePoint, and other software programs) to assist with special projects. Specific contractual requirements regarding education and experience prevail where applicable
- Ability to work independently with little direction or supervision
Job Summary
Full Time
$41k-52k (estimate)
06/08/2024
06/28/2024
The job skills required for General Clerk III (PPSO) include Customer Service, Verbal Communication, Data Entry, Commitment, PowerPoint, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a General Clerk III (PPSO). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by General Clerk III (PPSO). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for General Clerk III (PPSO) positions, which can be used as a reference in future career path planning. As a General Clerk III (PPSO), it can be promoted into senior positions as a Clerical Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary General Clerk III (PPSO). You can explore the career advancement for a General Clerk III (PPSO) below and select your interested title to get hiring information.
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