Hello,

User Assistance and Training:

• Assist users in understanding and effectively using Oracle Cloud functionalities.
• Develop and conduct training sessions and create user documentation.
• Provide ongoing user support and address any queries or concerns.

Process Improvement:

• Analyze existing business processes and identify areas for improvement.
• Work with stakeholders to implement best practices and streamline operations.
• Customize Oracle Cloud applications to better align with business requirements.

Documentation and Reporting:

• Create and maintain detailed documentation of system configurations and processes.
• Generate reports and analytics to support business decision-making.
• Document issue resolutions and maintain a knowledge base for future reference.

Collaboration:

• Work closely with IT and business teams to align Oracle Cloud solutions with business strategies.
• Coordinate with Oracle support for technical issues and updates.
• Work closely with offshore team and ensure the deliverables/incidents are well managed within the defined SLAs
• Engage with third-party vendors as needed for system integrations and enhancements.

Qualifications:

Experience:

• Minimum of 10 years of experience supporting Oracle Cloud SCM modules.
• Strong understanding of supply chain processes and Oracle SCM functionalities.

Skills:

• Proficiency in Oracle Cloud SCM suite, including modules such as Inventory, Order Management, Procurement, etc.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.

Certifications: Oracle Cloud SCM certification is advantageous.

Preferred Skills:

• Experience with service management tools like Manage Engine, ServiceNow or Jira.
• Familiarity with SQL and basic knowledge of Oracle Cloud technical components.
• Experience in training end-users and creating user documentation.

Job Type: Contract

Pay: $60.00 - $65.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Experience:

• Supply chain management: 8 years (Required)
• Oracle Cloud: 10 years (Required)
• Functional: 5 years (Required)

License/Certification:

• PMI Certification (Preferred)

Ability to Commute:

• Columbia, TN 38401 (Required)

Ability to Relocate:

• Columbia, TN 38401: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person