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Position: – Technical Support Representative - L1/L2/L3
Work Mode: Paid on ABN
Pay out: $50 per hour* Travel Reimbursement Commissions on Up-selling.
Location: Sydney, NSW
About the Company:
We are V4 Services Group based in Melbourne. This position is for our IT Support business division for our Sydney Customers. Please see www.v4it.com.au for more details.
In our IT division, we provide online and on-site support for home and business users, along with other offerings.
About the Role:
Essential Requirements for this role:
Important things to know before you apply:
*Paid for the time you spend with the customers.
If you think this can be you, mail us your cv at info@v4it.com.au or Call/Text - 0476666633 or Apply here on Linkedin.
Full Time
$62k-80k (estimate)
06/23/2024
07/20/2024
The job skills required for Technical Support Engineer include Technical Support, Troubleshooting, IT Support, Installation, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Engineer positions, which can be used as a reference in future career path planning. As a Technical Support Engineer, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Engineer. You can explore the career advancement for a Technical Support Engineer below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Engineer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Engineer for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Engineer job description and responsibilities
Responsible for providing technical support to clients in person and remotely.
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Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
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Technical support engineers need to rise above, and not respond with anger or frustration.
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Technical support specialists provide assistance to customers experiencing technical, software and hardware problems.
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They ensure that all technical aspects are functioning optimally.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Engineer jobs
Taking ownership of customer issues reported and seeing problems through to resolution
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Patience, friendliness, and clear, non-technical communication are necessary to ensure customers don’t feel frustrated or talked down to.
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A Technical Support Engineer provides customer service for computer hardware and software.
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Technical support engineers require a variety of hard skills and soft skills.
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A Technical Support Engineer duties and responsibilities may revolve around maximizing computer system capabilities and making recommendations.
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Step 3: View the best colleges and universities for Technical Support Engineer.