8 Guest service agent Jobs in Breckenridge, CO
Vacation HR is Hiring a Guest service agent Near Breckenridge, CO
If you're looking for a fun-loving, dynamic team to join...
then look no farther.
We're now hiring the best and brightest Guest Services Agent to play a vital part in making our guests vacation memorable from registration to checkout.
Position : Guest Services Agent Schedule : Full-Time; 40 Hours per week; schedule based on business needs Pay : $20-$22 per hour Duties & Responsibilities Answer calls, emails, and texts directed to the Guest Services team from potential guests, upcoming guests, current guests, team members, vendors,and others.
Assist walk ins with any requests or issues.Promptly communicate updates and issues to in-house guests and other team members.
Report, assign, and schedule maintenance and general tasks to the property management team.Respond to guest complaints and concerns with enthusiasm, empathy, and warmth.
Troubleshoot common guest concerns and property issues.Utilize available system resources to provide answers to common questions.
Maintain a working knowledge of all software and systems used in the guest services environment.Communicate and make updates in the systems to ensure that all information communicated to guests regarding the properties is accurate, timely, and up to date.
Communicate real-time updates to guests regarding routine maintenance and notices from condo associations and homeowners associations.
Assist guests with bookings for future reservations.Take guest payments.Handle guest refunds.Register guests for parking.
Handle difficult conversations such as moves, transfers, or guest concerns.Assist guests throughout their guest life cycle.
i.e., quoting dates, booking reservations, and utilizing available system resources to provide answers to guests).Handle a variety of administrative tasks relative to revenue-generating tasks for payments, golf carts, pool heating, gap nights, etc.
Provide input for creating and improving departmental policies and procedures.Send reminders for contracts that are pending or late.
Act in accordance with our motto, non-negotiables, and core values.Maintain a friendly working relationship with all coworkers, third party vendors, and other departments within the company.
Last updated : 2024-06-25
Job Summary
Full Time
$29k-38k (estimate)
06/26/2024
09/26/2024
The job skills required for Guest service agent include Guest Service, Property Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service agent positions, which can be used as a reference in future career path planning. As a Guest service agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service agent. You can explore the career advancement for a Guest service agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.
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