Vaco Phoenix is working with a client in North Phoenix who needs a Customer Service Representative with manufacturing experience to join their growing team. These are contract to hire position and is 100% onsite. The client is interviewing this week!
Responsibilities:

• Provide customers with pricing, delivery, and product information.
• Answer customer questions, resolve problems, and perform other marketing activities (i.e. promote and sell products, and enter or confirm sales).
• Monitor and address commercial requirements on customers' portals and forward quality and technical requirements to the appropriate Department.
• Receive and or place telephone calls, which are non-routine and may require deviation from standard procedures.
• Receive and answer customers' questions, comments or complaints while following established guidelines.
• Prepare responses to customers in required format.
• Act as a liaison between the customer and various departments within the company.

Qualifications:

• Ability to effectively present information and respond to questions from co-workers, and customers.
• Ability to interface effectively with various interlocking departments
• Ability to acquire extensive knowledge of the Company's product lines and applications.
• Possess effective time management skills.