Our client develops and published some of the most popular video game franchises on the planet, and they are looking to bring a User Research Project Manager aboard their team! Experience with developing and implementing user research initiatives is a must.

Responsibilities

• Support the maintenance and management of the client's research labs (Novato, Las Vegas, UK).
• Develop and implement user acquisition campaigns for the client's playtesting to enable the recruitment of participants for current and future studies.
• Identify tools and partner with vendors to improve research and operations.
• Collaborate and scale research operations by crafting repeatable streamlined processes, efficient practices and exemplary infrastructure.
• Own and lead the development of research program strategy to help User Researchers run studies and consolidate research findings.
• Coordinate a medium- and long-term testing schedule and clearly communicate the department's capabilities to teammates and partners.
• Travel, both domestic and international may be required.

Minimum Qualifications

• BA/BS degree in Human-Computer Interaction, Cognitive Science, Experimental/Cognitive Psychology, Statistics, or another related field, or equivalent practical experience.
• Familiar with User Research and/or Research focused tools and methodologies.
• Experience with participant recruitment, vendors and managing relationships between in-house and vendor partner teams.
• Track record for scaling operational efforts, research programs, and project coordination.
• Strong organizational skills, able to work autonomously.
• Comfortable speaking and leading discussion with a variety of business partners and team members.
• Strategic problem solver with the ability to build and implement department-wide plans.

Preferred Qualifications

• 3-5 years research operations experience.
• Previous vendor management experience.
• Passion for or experience in Video games, especially AAA console/PC products.

Schedule Requirements

• Monday to Friday, standard business hours