Ski and Snowboard Service Technician: Full andPart-Time, Seasonal

Vail Resorts Retail

Park City, UT

Experience of a Lifetime. More than just our mission, these words describe Vail Resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work for Vail Resorts Retail is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, we welcome people who bring enthusiasm and pride to work.

Service Technicians are responsible for performing quality tunes and repairs to customers’ equipment. 

Job responsibilities include (but are not limited to):

• Determine customer equipment needs
• Complete accurate work order paperwork and prioritize work orders in an expedient manner
• Serve as a knowledgeable resource to customers
• Demonstrate a professional standard of customer service
• Remain current on industry products and trends, and demonstrate knowledge of products
• Protect company assets through loss prevention techniques
• Service and repair customer merchandise according to established guidelines
• Adhere to safety procedures regarding use of tools and equipment
• Ensure pricing is accurate and current including any and all promotions

Qualifications:

• 1 year service technician experience - preferred
• Ski and/or snowboard tuning experience - preferred
• Maintain a working knowledge of products and trends within the ski and snowboard industry
• Previous retail sales and customer service experience - required
• Strong customer service skills 
• Basic computer skills with the ability to learn the register 

Vail Resorts Retail operates over 200 year-round and seasonal stores under 40 retail brand names specializing in ski, bike, golf and fly fishing products and gear. We operate in world-class locations such as Aspen, Beaver Creek, Breckenridge, Keystone, Telluride, Park City, Vail, Lake Tahoe, Minneapolis, Denver’s Front Range and the San Francisco Bay Area.

Learn more about Canyon Mountain Sports and Canyons Ski Resort 

As a Vail Resorts employee you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world’s most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential.

Some of the benefits include:

• Free Epic ski and snowboard pass to our world-class resorts; including Canyons
• Retail discounts at our stores
• Employee Assistance Program (EAP)
• Excellent training and professional development

Have Fun. Serve Others. Do Right. Drive Value. Do Good. Be Safe. These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and commitment to creating an Experience of a Lifetime to our stakeholders.

Vail Resorts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.