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Essential Functions Statement(s)
POSITION QUALIFICATIONS
• Accountability -Ability to accept responsibility and account for his/her actions.
• Active Listening -Ability to actively attend to, convey, and understand the comments and questions of others.
• Assertiveness -Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Communication, Oral -Ability to communicate effectively with others using the spoken word.
• Communication, Written -Ability to communicate in writing clearly and concisely.
• Conflict Resolution -Ability to deal with others in an antagonistic situation.
• Customer Oriented -Ability to take care of the customers’ needs while following company procedures.
• Empathetic -Ability to appreciate and be sensitive to the feelings of others.
• Ethical -Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Friendly -Ability to exhibit a cheerful demeanor toward others.
• Honesty / Integrity -Ability to be truthful and be seen as credible in the workplace.
• Interpersonal -Ability to get along well with a variety of personalities and individuals.
• Organized -Possessing the trait of being organized or following a systematic method of performing a task.
• Time Management -Ability to utilize the available time to organize and complete work within given deadlines.
• Self Motivated -Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
• Relationship Building -Ability to effectively build relationships with customers and co-workers.
• Reliability -The trait of being dependable and trustworthy.
• Persistence -Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.
• 2 years of experience in customer service required. Manufacturing experience preferred.
• High School Diploma or equivalent required.
Full Time
$30k-38k (estimate)
06/13/2023
08/30/2024
valence.nl
Hanover, NH
The job skills required for Customer Service Representative include Written Communication, Communicates Effectively, Time Management, Building Relationships, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.