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HR Support Specialist (Chat/Remote)
$64k-80k (estimate)
Full Time 1 Week Ago
Save

Valentine Recruiting is Hiring a Remote HR Support Specialist (Chat/Remote)

  • FULLY REMOTE OPPORTUNITY**
We are seeking a proactive and Online chat support specialist. This role is integral in supporting our client's call center operations, ensuring that HR processes run smoothly, and contributing to a positive and productive work environment.
Key Responsibilities
  • Recruitment & Onboarding: Assist with the recruitment process, including posting job ads, screening resumes, and scheduling interviews.
  • Facilitate the onboarding process for new hires, ensuring they have the necessary resources and information to start their roles effectively.
  • Employee Relations: Serve as a point of contact for call center employees regarding HR-related inquiries and concerns. Support employee engagement initiatives and assist in resolving workplace issues in a timely and effective manner.
  • HR Administration: Maintain accurate and up-to-date employee records, including attendance, performance, and personal information. Process HR paperwork, including contracts, changes in employment status, and terminations.
  • Training & Development: Assist in organizing and coordinating training sessions and development programs for call center staff. Track and report on employee training and development progress.
  • Compliance & Reporting: Ensure adherence to company policies and employment laws. Prepare and maintain HR reports related to staffing, turnover, and other relevant metrics.
  • Support & Coordination: Collaborate with other HR team members to support various HR functions and initiatives. Coordinate with call center management to address staffing needs and operational requirements.
Requirements
  • Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • Experience: Minimum of 2 years of experience in an HR role, preferably in a call center or customer service environment.

Job Summary

JOB TYPE

Full Time

SALARY

$64k-80k (estimate)

POST DATE

09/08/2024

EXPIRATION DATE

10/06/2024

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