Recent Searches

You haven't searched anything yet.

4 Service Excellence Advisor Jobs in Morristown, NJ

SORT BY
SET JOB ALERT
Details...
Service Advisor - BMW
Open Road Auto Group
Morristown, NJ | Full Time
$65k-93k (estimate)
2 Weeks Ago
Service Excellence Advisor
Valley Bank
Morristown, NJ | Full Time
$60k-77k (estimate)
3 Days Ago
Service advisor
Valley Bank
Morristown, NJ | Full Time
$68k-92k (estimate)
1 Week Ago
Service Advisor/Writer
BMW Of Morristown
Morristown, NJ | Full Time
$51k-75k (estimate)
Just Posted
Service Excellence Advisor
Valley Bank Morristown, NJ
$60k-77k (estimate)
Full Time | Commercial Real Estate Brokerage & Management 3 Days Ago
Save

Valley Bank is Hiring a Service Excellence Advisor Near Morristown, NJ

Job OverviewUnder the supervision of the Service Excellence Center Manager, the Service Excellence Advisor will assist front line associates with operations affecting customers, deposit and teller services.
Expected work hoursMonday-Friday 8am-5pm
Job DescriptionResponsibilities include, but are not limited to:
  • Provide tier one support with bank managers, branch associates and customer care specialists with issues related to operations and systems.
  • Troubleshoots systems issues for resolution.
  • Utilize all major bank systems in a variety of areas, including mortgage and consumer lending, deposits, card services and treasury products in order to support retail personnel.
  • Onboards both commercial and consumer clients, as well as general tasks related to Retail operations.
  • Provide excellent customer service to solve client issues through resolution.
  • Tracks reported issues for consolidation and potential process or system change.
  • Create and provide training to resolve common issues.
  • Assist Retail Operations and Sales with projects, activities and tasks.
  • Prepares reports daily, monthly, quarterly and as needed.
RequirementsRequired Skills:
  • Extensive knowledge of all bank products, services, policies and procedures.
  • Proficient PC skills with Microsoft Office applications and e-mail.
  • Attention to detail and accuracy.
  • Strong written and verbal communication skills.
  • Ability to multitask and prioritize workflow.
  • Knowledge of Treasury Management products and services.
Required Experience:
  • High School Diploma or GED and a minimum of 3 years related banking experience.
  • Associates degree with related banking experience is preferred.
Pay Range InformationExact compensation may vary based on skills, experience, and location.
Salary Grade Minimum - Annual$47,200.00
Salary Grade Maximum - Annual$78,700.00
Salary Grade Minimum - Hourly$22.69
Salary Grade Maximum - Hourly$37.84

Job Summary

JOB TYPE

Full Time

INDUSTRY

Commercial Real Estate Brokerage & Management

SALARY

$60k-77k (estimate)

POST DATE

06/24/2024

EXPIRATION DATE

07/13/2024

HEADQUARTERS

ROANOKE, VA

SIZE

100 - 200

FOUNDED

2018

CEO

YVETTE KAHN-EWERS

REVENUE

<$5M

INDUSTRY

Commercial Real Estate Brokerage & Management

Show more

Customer service representative
Valley Bank
Full Time
$35k-44k (estimate)
Just Posted
Customer service representative
Valley Bank
Full Time
$35k-44k (estimate)
Just Posted
Personal banker
Valley Bank
Full Time
$81k-106k (estimate)
Just Posted

Similar Jobs

Service Excellence Manager
View Jobs
Service Advisor
View Jobs
Automotive Service Advisor
View Jobs
Customer Service Advisor
View Jobs
Express Service Advisor
View Jobs
Truck Service Advisor
View Jobs

Popular Articles

Top 10 Things to Avoid Putting on a Job Application Read Article How to Describe Your Education in a Resume Read Article How to Write a Memorable Cover Letter in 5 Ways Read Article 4 Personal Finance Tips to Make During Job Transition Read Article 4 Best Camera Setups for Interview Read Article Keeping a Job Search Journal: 9 Types of Journaling You Can Do Read Article