Are you dedicated to supporting individuals in overcoming their struggles with drug and alcohol addiction? We are looking for a compassionate and committed Case Manager to join our team at Valley Forge Medical Center! In this role, you will play a crucial part in assisting clients on their path to recovery, offering them the necessary support and guidance to attain sustainable positive changes.

Essential duties:

• Understanding the medical condition and treatment plan of the patient facilitates coordinating appropriate post-discharge care and services.
• The Case Manager candidate should assess the patient's physical, psychological, and social needs to create a discharge plan addressing their well-being comprehensively.
• Effective communication with patients, families, outside agencies, and the healthcare team is crucial for explaining discharge plans, addressing questions, and concerns.
• Connecting patients with community resources like home health care or support groups facilitates a successful transition.
• Understanding and respecting patient cultural backgrounds is vital for providing patient-centered care.
• Keeping accurate records of discharge plans and services provided ensures continuity of care.
• Identifying potential discharge barriers and finding solutions to overcome them is crucial for successful patient transitions.
• Showing empathy towards anxious patients builds trust essential for successful transitions.
• Good time management ensures prompt arrangements in the often-tight timelines of discharge planning.
• Collaborating effectively with other healthcare team members ensures coordinated care for patients.
• Able to work in a very fast paced environment.
• Qualifications:
• Proven experience in addiction case management, preferably in substance abuse treatment.
• Strong communication and interpersonal skills to build rapport with clients and multidisciplinary teams.
• Compassion, empathy, and sensitivity when working with clients facing addiction challenges.
• Effective problem-solving abilities and professionalism in handling sensitive situations.
• Familiarity with relevant laws, regulations, and ethical standards related to addiction treatment and client care.

Education:

High School Diploma or Equivalent required.
Bachelor's degree - from an accredited institution with a major in chemical dependency, psychology, social work, counseling, specialty in the human services or another related field preferred.

***Hospital emergency room experience a must***