Part-time Intake Specialist

Valley Healthcare provides comprehensive primary care, selected specialties and referral services for the Chattahoochee valley regardless of circumstances. We take pride in being patient-centered, team-based care, and we are not able to do so without you!

Our company is growing rapidly and we are currently in search of providers to help our growing families! We are looking for staff who is passionate about caring for patients and treating their medical needs.

We are seeking a friendly and organized Part-Time Intake Specialist to join our team. In this role, you will be the first point of contact for our patients, helping to ensure a welcoming and seamless intake process. Your work will be vital in connecting individuals to the health services they need.

Key Responsibilities

• Greet and welcome patients, ensuring they feel comfortable and supported.
• Collect, verify, and update patient information, including insurance and financial documentation.
• Assist patients with completing necessary forms and explain intake processes as needed.
• Schedule appointments and manage the intake calendar.
• Maintain accurate records in compliance with confidentiality and organizational policies.
• Address patient inquiries in a professional and courteous manner.
• Collaborate with other staff to coordinate care and resolve issues efficiently.

(Translator if applicable: will translate as needed and translate documents into Spanish as needed)

Salary:

$20.96 Hourly

Hours of operation:

Monday, Wednesday and Friday (8am - 5:30pm)

Tuesday and Thursday (8am - 8pm)

Weekend availability

Evaluation: The evaluation of work performance, including: specific duties, responsibilities, demeanor, and work ethic, will be ongoing and implemented by the “supervisor” per center policies.

Minimum Qualifications:

Compliance: Adhere to company policies and procedures and all Federal, State and Local medical service requirements. To include HIPAA Privacy & Security.

Confidentiality (HIPAA): Every employee is required to sign a Pledge of Confidentiality. Failure to comply with our Pledge of Confidentiality can or will lead to immediate termination of employment. Confidentiality applies to a patient’s Personal Health Information (PHI) and includes written, oral and electronic communications. Each employee has an obligation to maintain confidentiality after his or her employment/association with this facility ends.

Security (HIPAA): Every employee is required to protect his or her computer log-on and password. You must secure your work area prior to leaving it unattended for an extended period. You are required to log-off of your computer and secure your work area prior to leaving at the end of the day. If you have a responsibility for closing or locking files, securing equipment, or locking the building and you do not comply with these requirements, you will be subject to reprimand and/or termination based upon the infraction. We are required by law to protect patient privacy, identifiable patient information, and all properties containing such information.

Physical Requirements: Varied activities include standing, walking, reaching, bending and lifting. Employee must possess full range of body motion including the ability to assist or lift patients when necessary; occasional weight bearing to exceed 50 pounds, use of portable stretchers/wheelchairs encouraged. Employee must possess hand-eye coordination with normal range of vision and hearing abilities. This position frequently requires working under stressful conditions and frequently requires irregular work hours.

Environmental Working Conditions: This position includes both administrative and medical responsibilities. Employee is frequently exposed to communicable diseases, toxic substances, medical cleaning and processing solutions which my included ionizing radiation plus other elements common in a clinical environment.

THIS POSITION IS AT RISK FOR OCCUPATIONAL EXPOSURE TO BLOOD AND/OR BODILY FLUIDS