HEARTWAP Office Coordinator

General Description:

Assist the Energy Director in the administration of the Low Income Home Energy Assistance Program (LIHEAP), Heating Assistance Retrofit Task Weatherization Assistance Program (HEARTWAP) and all Energy Conservation Programs sponsored by local utility companies.

Some Specific Essential Duties Include:

· Responsible for the creation and tracking of LIHEAP and HWAP vendor contracts. Ensure all necessary paperwork is completed before initiation of contracted work.

· Responsible for collecting and processing vendors' payments.

· Ensure completion of contracted work and submit HWAP billing timely and in accordance with contract guidelines and database requirements

· Maintain all aspects of the HWAP, Eversource Gas and Electric, National Grid, and City of Chicopee budget.

· Able to Certify HWAP Emergencies that need to be processed to receive HWAP services.

· Inputs and updates information on Monday.com databases, and spreadsheets. (Eversource Gas and Electric, National Grid and City of Chicopee)

· Request payments to Eversource Gas and Electric, National Grid through the In Demand Platform, and Community Action Pioneer Valley databases.

· Perform other duties as assigned by the Energy Director or Assistant Energy Director.

General Requirements:

· Ability to successfully perform the essential functions of this job. Reasonable accommodations where possible, may be made to enable individuals with disabilities to perform the essential functions.

· 3 years experience in Social Service Programs or Business Administration or High School Diploma with five years experience in management-level Service Programs or Business Administration

· Demonstrated strong communication skills both oral and written

· Ability to interpret and implement Federal and State regulations, contracts, and guidelines

· Demonstrated strong mathematical, statistical, and computer skills

· Knowledge of local business community and area social service network.

· Possess a valid MA Driver’s license, reliable transportation, and the ability to travel to other sites.

Benefits:

· First 12 Months employees accrue 2 weeks of vacation.

· After 13 months, you begin to accrue weeks of vacation.

· You accrue 2 weeks of sick leave each year.

· 1 Hour Paid lunch Break.

· 13 Paid Holidays.

· Other benefits such as, medical Insurance, In lieu of medical insurance, VOC will provide the lowest cost contributed by the agency towards childcare reimbursement or other benefit products such as AFLAC products & Guardian Life insurance.

· Retirement plan available through Mutual of America, VOC will contribute 2% of your gross pay. If the employee wishes to contribute through employee deductions, he/she may contribute a minimum of 2% of their pay and the agency will add another 1%. Employees are also eligible to start the plan and contribute through payroll deductions after 30 days on the job.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• relevant: 3 years (Preferred)

Ability to Commute:

• Holyoke, MA 01040 (Preferred)

Work Location: In person