Join Our Team: Program Manager

Are you passionate about empowering individuals with special needs to achieve their goals? Join our team at EXCEED, where we're dedicated to providing innovative support services and fostering inclusive communities.

Position Overview

We are seeking a dynamic Program Manager to lead our Community Integrated Services: Northwest Riverside County. As a Program Manager, you will play a pivotal role in coordinating and overseeing the development and implementation of Person-Centered Plans for adults with special needs. Your leadership will ensure the delivery of high-quality services that align with our mission of promoting independence and enhancing the quality of life for individuals with special abilities.

Responsibilities

• Assists Program Director in the management of human and physical resources of assigned program.
• Provide input to decision-making processes regarding resource allocation and utilization.
• Supervise, schedule, evaluate, and train staff members to ensure the delivery of exceptional services.
• Work closely with CIS Team Leaders and staff to identify and develop integrated community activities that align with individual PCSP objectives.
• Interface with Community Trainers/Group Supervisors to ensure adherence to PCSPs and address any challenges that arise.
• Implement program assignments as directed by the Program Director.
• Ensure accurate and timely reporting of participant incidents.
• Provide counseling and advocacy support to individuals with special abilities and staff members.
• Report progress of individuals’ goals to the Program Director.
• Assist with job training initiatives as needed.
• Implement the Illness and Injury Prevention Program to maintain a safe work environment.
• Ensure compliance with organization, funder, and licensing standards for participant files.
• Prepare and submit monthly billing for services in a timely manner.
• Represent EXCEED at meetings and events within the community.
• Maintain a safe and healthful work area environment for staff and individuals.

Qualifications

• Must be 21 years or older.
• Hold a valid Driver’s License with a satisfactory driving record.
• State minimum required automobile insurance.
• Proficient in developing objectives, evaluating physical, academic, and psychological needs, and establishing rapport with funding sources, staff, and all other individuals.
• Possess crisis intervention counseling skills.
• Demonstrate direct knowledge of programs serving adults with special needs.
• Proficient in English grammar and writing for documentation and report preparation.
• Experience in behavioral management program design and implementation.
• Bachelor’s Degree in a Behavioral Science or related field preferred.
• Two (2) years of mid-level management experience required.
• Five (5) years’ experience in a related field.

Physical Abilities

• Ability to sit, stand, and walk for extended periods.
• Dexterity to handle and create necessary reports.
• Capability to lift and carry up to 50 pounds and maintain balance in busy areas.
• Good vision and hearing for effective communication with staff, individuals with special needs, and partners.

Mental Abilities

• Proficient in interpreting instructions and effectively communicating with staff.
• Capable of developing and implementing programs and procedures based on instructions.
• Skilled in producing reports, summaries, and utilizing organizational and time management methods.
• Demonstrates the ability to meet deadlines and ensure timely submission of information.
• Possesses strong math skills for financial and program reporting, purchases, and cash reconciliations.
• Maintains professionalism and confidence in demeanor.

Reporting Relationship: Reports to the CEO

Supervises

Service Team Coordinators

Team Leaders

Community Trainers/Group Supervisors

Other assigned staff members

Schedule & Compensation

Position: Full Time-Exempt

Schedule: Monday through Friday, 7:30 a.m. to 4:30 p.m. or as needed

(Shifts subject to change)

Salary Range: $66,500 - $73,000