The Academic and Educational Support Program Coordinator provides administrative and operational support to the Arts & Science Dean’s Office and the Arts & Science Office of Undergraduate Education (OUE). Reporting directly to the Administrative Manager, duties include administrative support of deans, faculty, staff, and students that interact with the OUE. This position performs administrative duties requiring complex decision-making skills and sound judgment. The position requires a thorough understanding of University policies and procedures.

About the Work Unit:

The College of Arts & Science at Vanderbilt University is a highly selective liberal arts college at the heart of a major research university. It seeks to attract a diverse student body of high promise and ability from throughout the United States and the international community. Its mission is to engage in significant and innovative research, scholarship, and creative expression in the humanities, natural sciences, and social sciences, to offer distinguished, well-taught programs of undergraduate and graduate education in the liberal arts and sciences, and to foster service to society overall.

Duties and Responsibilities:

• Assist with visitors and telephone/email outreach, addressing questions and requests and providing guidance on policies, procedures, and resources
• Support the Administrative Manager with activities associated with and based on the academic calendar
• Support Administrative Manager and Administrative Specialist with planning for student events, as needed
• Support enrollment management and course registration
• Run and review academic and graduation-related reports
• Assist Office of Undergraduate Education Associate and Assistant Deans with committees, programs, and administrative tasks
• Assist other Deans in Arts & Science with special projects, as needed
• Serve as the line manager for graduate student workers; overseeing hiring and supervision
• Maintain departmental records and files
• Continually develop and evaluate operational processes and procedures
• Handle and maintain strict confidentiality of sensitive information, including student health and personal information, communicating with Student Care Network and instructors, as needed
• Additional duties, as assigned

Supervisory Relationships:

This position serves as the line manage for graduate student workers. This position reports directly to the Administrative Manager.

Education, Certifications, and Qualifications:

• A High School diploma or GED is necessary.
• An Associate's Degree or Bachelor's Degree from an accredited institution of higher education is preferred.
• Knowledge of university workings is preferred.

Qualifications:

• Strong organizational & analytical skills is necessary.
• Resourceful and detail-oriented is necessary.
• Excellent interpersonal written & oral communications skills is necessary.
• Ability to plan, develop, and coordinate multiple projects is preferred.
• Ability to work both as a member of a team & independently is necessary.
• Microsoft Office proficiency (including Word and Excel) is strongly preferred.
• Adobe Professional is preferred.
• Experience with REDCap and Interfolio is a plus

Commitment to Equity, Diversity, and Inclusion

At Vanderbilt University, we are intentional about and assume accountability for fostering advancement and respect for equity, diversity, and inclusion for all students, faculty, and staff. Our commitment to diversity makes us who we are. We have created a community that celebrates differences and lets individuality thrive. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. The diverse voices of Vanderbilt represent an invaluable resource for the University in its efforts to fulfill its mission and strive to be an example of excellence in higher education. 

Vanderbilt University is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected by law. 

Please note, all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification.