Patient Registration Representative

This position enables patients to secure access to care at health facilities by performing all tasks related to registration and pre-registration of outpatient and inpatient accounts. Calculates and secures patient liability, including copayments, coinsurance and deductibles in an efficient, accurate and hospitable manner to ensure that the patient, physician and hospital’s needs are met.

This position is onsite in Los Angeles, CA. Hours are 9:30am - 6:00pm.

Patient Registration Representative Responsibilities

• Must have excellent written and verbal communication skills to communicate effectively with staff, patients, guarantors, insurance companies, and physicians.

• Demonstrated attention to detail; Good English speaking, spelling, reading and Mathematical skills required.

• Demonstrate ability to learn quickly, and follow directions as outlined in policies or given by Supervisor.

• Strong Computer skills and Knowledge in Word, Excel and ability to maneuver through multiple screens in a timely manner.

• 1 year of medical office /hospital/medical billing work experience preferred.

• Medical terminology knowledge strongly preferred.

• Insurance knowledge required.

• Ability to multi-task in a fast and high-pressured environment.

• Stringent adherence to all HIPAA laws.

• Strong typing skills 45 and up wpm is required.

• Strong analytical skills, problem solving. The ability to act and decide accordingly.

• Excellent Customer service and phone skills with a background in the medical industry.

• Ability to travel to off-site locations (Outpatient only).

Patient Registration Representative Qualifications

• One-year experience in a high-volume healthcare facility or medical office setting with strong computer and customer service experience required.

• High school graduate required or equivalent, evidence of continuing education preferred.

• Medical terminology strongly preferred.

• Insurance and billing experience strongly required.

• Drivers License; ability to travel to off-site locations (Outpatient only).

• Bilingual Spanish or Chinese (Mandarin) preferred.

• LA City Fire Card within 6 months of employment (PHGSH only).

Compensation: $22-$24/hr. (DOE) Benefits

Benefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.

About VanderHouwen

VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.