Company Description

Your career is an important part of who you are. Waterstone Mortgage is committed to helping our employees make the most of their professional life. Whether your strength is in sales or you enjoy working behind the scenes to help an organization grow, you can find a fulfilling career with our company. Not to mention, you get to help people achieve their home ownership dreams every single day — and that is an awesome feeling.

Waterstone Mortgage is known for its technology and future-focused vision in the residential mortgage industry. But we’re also all about awesome people, and our positive company culture is a huge part of who we are. We don’t just offer great benefits — we go above and beyond to help our employees
grow, learn, and have fun in the process. We offer:

• 15-year history of stability and growth
• Advancement opportunities
• Ongoing training opportunities
• Employee engagement
• Ability to relocate

Our company is made up of more than 600 employees who are passionate about what they do. Along with the usual medical insurance benefits, 401(k) matching, and life insurance, we enjoy outstanding growth opportunities within the company. Professional events, conferences, and trainings are also regular occurrences — meaning we have all the tools we need to thrive in our careers. Plus, our leadership is top‑notch; they’re approachable, provide great mentorship, and are some of the best
mortgage professionals in the industry.

Take charge of your future with a rewarding career at Waterstone Mortgage.

Job Description

SUMMARY:

The Processor III responsibility is to process loans for customers as needed for programs offered by WMC.

Individuals in this position shall not engage in loan origination during the course of his/her employment with WMC. Loan origination is defined as (1) taking a residential mortgage loan application; or (2) offering or negotiating terms of a residential mortgage loan for compensation or
gain; (3) advertising or communicating to the public that you can perform loan origination services. Please see the Loan Originator Compensation Policy for more details on the definition of loan
origination.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Review new file within 48 hours of receipt and verify that compliance documents were issued within proper time frame. Notify the appropriate staff member if additional documentation or information is needed.
• Ability to maintain a pipeline of 30 to 35 files and/or three to five loan originators.
• Order all necessary documents to satisfy AU and/or product requirements from Loan
• Originator, customer or Vendor.
• Track all requested documents in Encompass.
• Review documentation received within 24 hours of receipt for discrepancies,
  omitted data, calculate verified income, verify assets and update
  Encompass based on verified information.
• Immediately notify Loan Originator of any discrepancies on documentation. Loan Originator will determine necessary remedies.
• Prepare loan for underwriting submission by utilizing investor's submission checklist.
• Clear any approval or suspense conditions as outlined by the underwriter.
• Ensure that all appropriate closing documentation is in the loan file (i.e. title documentation, home owners insurance, etc.). Documents are to be reviewed within 24 hours of receipt and communicated with Loan Originators.
• Loans are to be processed to meet contract deadlines and rate lock expiration dates.
• File to be given to closing department within timelines established by WMC.
• Assist other processors, Underwriters and Closing departments as needed.
• Respond to customer inquiries and other related parties on a transaction as needed.
• Assist with the clearing of post-closing exceptions received by investor to ensure WMC does not incur any financial loss.
• Knowledge of current state's mortgage lending laws.
• Order FHA and VA case numbers on government sites.
• Possess knowledge of Real Estate compliance guidelines and ability to implement them.
• Maintain a focus on enhancing customer service skills and knowledge

ADDITIONAL DUTIES:

• Complete any additional duties as assigned by management
• Assist WMC employees and departments as needed

• Complete regulatory and compliance training, as required.

Qualifications

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge,
skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: A high school diploma or general education degree(GED) and five plus years of convention fixed and ARM, HELOC and construction mortgage loan processing is required. Extensive knowledge of VA and FHA loan processing and experience working with multiple investors is required.

COMPUTER SKILLS: Advanced knowledge of related computer applications such as Microsoft Office is required. The ability to accurately input data is required.

LANGUAGE SKILLS: Good grammar and diction are required. Ability to read and comprehend instructions, write correspondence and write memorandums is required. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization is required.

MATHEMATICAL SKILLS:Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals is required. Ability to compute rate, ratio, and percent in practical situations is
required.

CUSTOMER SERVICE SKILLS: Using excellent customer service skills which includes maintaining a good attitude, taking ownership of meeting customer needs, going above and beyond for customers, demonstrating a commitment to sharpening skills through education and training, using positive communication, and looking for opportunities to respect customers’ time and schedules is required. Experience on a mortgage loan processing system (Encompass) is preferred..

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists is required. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form is required.

CERTIFICATES, LICENSES, REGISTRATIONS: This position may require registration under the National Mortgage Licensing System (NMLS) if processing a loan being originated in a state
that requires federal registration. Individual must be in good standingwith or be approved by NMLS in accordance with the S.A.F.E Act.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Positions at Waterstone Mortgage require the following physical activity: the employee is required to sit for extended periods and to walk; stand; and stoop, kneel or crouch. The employee must occasionally lift and move objects up to 20 pounds. The employee must have the ability to view a
computer screen and operate a keyboard.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is a professional office environment where a conservative business dress code is in effect. The noise level in the work environment is usually moderate.

Additional Information

Salary: DOE

Bonus: Yes

Relocation : N/A

Travel: N/A

Car: N/A

Additional Benefit Information:
Full Benefits Package - Full Health Insurance and Matching 401K

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.

Job Locations - Winter Park, FL