Together, we can beat cancer. At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions. We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. If you want to be part of this important mission, we want to hear from you. Job Duties: Troubleshoot, diagnose and repair all designated VMS equipment within an assigned service territory, including preventative maintenance, installations and upgrades per VMS guidelines. Manage time and maintain a schedule to include preventative maintenance, installations and upgrades as well as incoming customer calls demonstrating the ability to assess and prioritize the urgency of customer requests and follow-through to completion. Understand and recognize the need to escalate incidents when necessary and/or request additional assistance from more tenured representatives. Examine difficult customer issues, diagnose and resolve the issues and meet established FSR levels. Maintain effective territory management and expense control which includes timely completion and submission of field service and expense reports along with management of consignment and other required documentation according VMS procedures. Develop and maintain strong customer relationships through the use of strong written, verbal, and interpersonal communication skills. Uses acquired job skills and company policies to complete assigned tasks Knowledge of and professional experience with tools & test equipment including but is not limited to oscilloscopes, digital volt meters, torque wrenches, and other electronic and electro-mechanical engineering test equipment used for verification/checkout and calibration of electronic equipment Knowledge of and professional technical experience with micro-computers/PC based systems Basic computer usage and debugging skills Fundamental knowledge of networks and networking techniques. Basic understanding of imaging systems Capable of performing routine maintenance such as follow ups, planned service and minor technical bulletins Basic accelerator theory knowledge. *May telecommute from anywhere in the U.S. up to 100% of the time. Travel Requirements: 70% Domestic travel required to client sites around the New York City metropolitan area. Minimum Requirements: A Bachelor’s degree in Biomedical Technology or a related field (or foreign equivalent) and two (2) years of experience in the job offered, as a Service Engineer, Sr. Key Account Leader, or a related occupation. In the alternative, Employer will accept four (4) years of experience in the job offered, as a Service Engineer, Sr. Key Account Leader, or a related occupation. Any suitable combination of education, training or experience is acceptable. Special Requirements: Must have experience and/or academic training with each of the following: Basic Repairs, Troubleshooting, Preventive maintenance and handling sites individually; Advanced X-ray Imaging for KV & MV on Software and Hardware side; Handling key customer sites individually, install, perform upgrades and special performance audits; Critical repairs with high value parts, Vacuum jobs, advanced troubleshooting and analyzing the logs. Rate of Pay: $117,270.40/year Fighting cancer calls for big ideas. We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer. TogetherWeFight Privacy Statement Equal Employment Opportunity Statement Varian is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non-Discrimination Provision Varian follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here. The base pay range for this position is The pay wage range shown is based on the job posting's primary location. Actual compensation packages are based on a wide array of factors, including but not limited to skill set, experience, certifications, and location. Together, we can beat cancer. Imagine a world without fear of cancer. We do, every day. Varian Medical Systems is the world’s leading manufacturer of medical devices and software for treating and managing cancer. For more than 70 years, we have developed, built, and delivered innovative cancer care technologies and solutions for our clinical partners around the globe to help them treat millions of patients each year. Taking an Intelligent Cancer Care approach, we are harnessing advanced technologies like artificial intelligence, machine learning, and data analytics to advance cancer treatment and expand access to care to help patients become survivors. When you join Varian, you become part of a global network of innovative and inspired minds working together across the globe. We keep the patient and our clinical partners at the center of our thinking as we power new victories in cancer care. Because for cancer patients everywhere, their fight is our fight.