The Intake Admission Coordinator screens inpatient referral calls and make admission decisions utilizing established clinical criteria. This job obtains insurance authorizations and necessary pre-certifications to maximize reimbursement potential for planned clinical and medical services. This job also educates and trains VCUHS medical residents and clinical staff about the psychiatry admissions process and procedures.
Licensure, Certification or Registration Requirements for Hire:
Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Clinical Psychologist (LCP) Certified Substance Abuse Counselor (CSAC) or any healthcare related licensure or certification. Acceptable to be 'in application' for any level of healthcare license/certificate, including trainee
License, Certification or Registration Requirements for continued employment: Current LCSW, LPC, LCP, CSAC, or other healthcare licensure preferred; however, trainee certificates or licensure acceptable as well
Experience REQUIRED : At least one year of working in a healthcare related position.
Experience PREFERRED:
Previous experience working with crisis intervention, addiction treatment, mental health treatment, completing psychosocial assessments, triage/clinical screening experience, and case management.
Education/training REQUIRED:
Master's degree in a healthcare related field (e.g. Healthcare Administration, Allied Health, etc.) from an accredited program.
Education/training PREFERRED:
Master's Degree in Human Services (e.g. Counseling, Social Work, Rehabilitation Counseling, Nursing, etc.) from an accredited program.
Independent action(s) required:
Using electronic record keeping system, the Intake Coordinator will complete bio-psycho-social interviews with potential participants then staff with team determination of monitoring services next steps.
Uses knowledge of participant's presenting problems, urgency of clinical needs, and expertise of various providers, in collaboration with team, to make appropriate need decisions.
Works with assistant to send out and track enrollment packets for participation.
Is the first contact for program understanding and support; must be able to provide details to individuals in crisis mindset in a supportive, clear manner.
Functions under the direct supervision of Program Administrative Director and Medical Director.
Scheduling new participant orientation and completing detailed case transfer information to transfer cases to the ongoing case manager.
Supervisory responsibilities (if applicable):
Will supervisor, in collaboration with another case manager and/or Program Administrative Director, shared case manager assistant.
Additional position requirements:
Ability to present case history, concisely and factually, before licensing Board(s) at DHP on occasion.
Ability to write clear, fact-based, detailed reports to be presented to oversight committee and licensing Board(s).
Age specific groups served:
Adults
Physical Requirements (includes use of assistance devices as appropriate):
Activities: Prolonged sitting
Mental/Sensory: Strong recall, reasoning, problem solving, hearing, speak clearly, write legibly, reading, logical thinking, tracking, working as part of a team
Emotional: Fast paced environment (at times), steady pace, able to handle multiple priorities, frequent and intense customer interactions, able to adapt to frequent change
Workday Day (United States of America)
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.