17 Call Center Representative Jobs in Des Moines, IA
Vdart is Hiring a Call Center Representative Near Des Moines, IA
You will be working in a fast-paced call center environment and during your day-to-day responsibilities, you’ll be maintaining a positive and professional demeanor while meeting or exceeding quality and efficiency goals.
Required
- High School Diploma or GED Equivalent.
- At least 1 years of experience in the job description below
- Analytical skills
- Oral and written communication skills
- Call Center experience
- Ability to work autonomously in a hybrid environment
- Knowledge of the insurance industry or insurance products/procedures through a combination of experience and/or coursework
- Ability and willingness to learn multiple financial concepts and systems
- Flexibility in a fast-paced, team-oriented environment
- Organizational and follow through skills
- Sensitivity to service and quality
- Your responsibilities include but may not be limited to
- Take initiative and ownership in every call and situation
- Provide answers and solutions in a manner all parties can understand
- Research information and handles return calls/other follow-up as needed
- Provide accurate quotes and creates business correspondence via paper or electronic format in a timely manner
- Navigate multiple computer systems/applications and utilizes search tools to find information
- Adhere to call guidelines
- Meet or exceeds department quality standards
- Document client life and annuity contracts by adding timely notes with the most current information so it is readily available to all other company personnel
VDart Inc is the leading global provider of digital solutions, products and talent management company providing digital technology solutions in Automotive, Manufacturing, Energy & Utilities and Healthcare Industries. Led by a strong global team located across 10 countries including USA, Canada, Mexico, Brazil, UK, Japan, Australia & India. We are currently accepting applications from staffing firms for our Preferred Partner Program, where we align niche staffing firms with specific verticals based on their strengths.
Job Summary
Full Time
IT Outsourcing & Consulting
$43k-55k (estimate)
06/24/2024
08/27/2024
vdart.com
ALPHARETTA, GA
200 - 500
2007
Private
AARTHI RAJASEKERAN
$10M - $50M
IT Outsourcing & Consulting
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The job skills required for Call Center Representative include Call Center, Written Communication, Computer Systems, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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