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Primary Qualifications
1. Excellent communication skills, interacting with employees and contractors at any level.
2. Associate degree in information technology, or related field (or equivalent experience).
3. Minimum of 1 years of IT Desktop Support experience.
4. Experience working in a global company.
5. Strong technical skills in supporting x86/x64 hardware platforms, Windows 10, Apple iOS, and Android mobile OS.
6. Working knowledge of a range of diagnostic utilities and core applications, including PC diagnostics, SCCM, security endpoint protection software, MFA & VPN.
7. Experience working in an Active Directory environment including SCCM (SMS).
8. Experience with Mac OS X, JAMF is a plus.
9. Experience working with 3rd party vendors in both support and contract areas.
10. Knowledge navigating 3rd party vendor applications ad websites.
11. Concentrated focus on defect reduction and quality of services.
12. Excellent customer relations and customer support skills.
Contractor
IT Outsourcing & Consulting
$60k-80k (estimate)
06/22/2024
07/18/2024
vdart.com
ALPHARETTA, GA
200 - 500
2007
Private
AARTHI RAJASEKERAN
$10M - $50M
IT Outsourcing & Consulting
The job skills required for Desktop Support Engineer include Desktop Support, Active Directory, Communication Skills, Customer Support, Android, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Engineer positions, which can be used as a reference in future career path planning. As a Desktop Support Engineer, it can be promoted into senior positions as a Client Technologies Technician, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Engineer. You can explore the career advancement for a Desktop Support Engineer below and select your interested title to get hiring information.