20 Desktop Support Jobs in Portland, ME
Vdart is Hiring a Desktop Support Near Portland, ME
- Hardware and software installation and troubleshooting.
- Strong knowledge of computer hardware components, including CPUs, RAM, hard drives, and peripherals.
- Proficiency in installing and configuring operating systems, such as Windows and macOS.
- Create and maintain operating system images, driver packages and task sequences in SCCM or MDT
- Security update management using SCCM or WSUS
- Working knowledge of OS deployment using SCCM & MDT
- Windows Imaging & OS Deployment Customizing and creating WIM images, Exposure in ImageX, Windows PE, WAIK,ADK, Windows ICD & DISM tools
- Requires detailed knowledge of Windows (Win 7/XP/VISTA/Windows 8/ Windows 10), windows registry, Applications, and computer drive imaging technologies and client platforms and related hardware.
- Complete configuration, installation and support of equipment in an environment conducive to the specifications
- Applying modifications and customizations to the OS through registry modifications
- Develop/create and maintain Windows 10 and later desktop PC and laptop images, integrate and test software applications and upgrades, package and deploy base image and applications via SCCM
- Develop and deploy scripting and automation for image and application deployment/operational and maintenance in support of production systems and workstations, including batch and PowerShell scripting, PXE, .msi development and modification
- Knowledge of BitLocker and Encryption
- Developing utilities and processes to optimize images and installation procedures
- Develop and document design specification and build processes
- Troubleshooting/debugging software and hardware problems related to the operating system or supporting applications, drivers, and services.
- Full Understanding of downloading and and deploying software updates using SCCM 2012, Creating Packages, Applications, Task seqquences. Experience in creating and providing sccm database report.
- Knowledge Microsoft Office and Office 365 Proplus Product suites and administration
- Deploying SCCM OSD Task Sequences
- Knowledge of Azure AD and Azure domain join
- Define/test and certify client computing hardware standards and configuration for end users
- Security hardening for Windows client operating systems
- Knowledge to use Group Policy and System Center Configuration Manager to centrally deploy changes throughout the environment
- Good Knowledge of Windows 10 operating system is a must
- Solving Level 2 tickets
- Technical Requirements
- Good Command on SCCM 2012 or later versions
- Experience in Handling Windows Imaging Project
- Good Command on ImageX or DISM tool, Dell Kace
- Microsoft Deployment Toolkit (MDT 2013) ,WDS,ADK, WAIK, Windows Imaging and Configuration Designer
- Application Compatibility Toolkit
- Windows System Image Manager
- OSCDIMG,BCDBoot,etc
- Windows Reinstallation Environment
- User State Migration Tool(USMT)
- Windows 7/8.1/10/2008R2/2012R2
- Backup and Disaster Recovery Solutions
- Networking concepts including IP addressing, DHCP, DNS, etc
- Excellent communication and conversation skills (Verbal and Written)
- Good documentation skills
- Good working knowledge of MS OFFICE (Including MS Project and Visio)
- Should have a great customer handling skills
- Able to handle unforeseen situations
- Ability to communicate technical issues clearly in person, on the telephone and in written documents
- Good problem analysis and problem solving skills
- Strong customer focus and good teamwork skills
- Experience in Linux/Unix platforms installation & imaging.
- Experience in software development, processes, and methods
- QA/Software Testing/Troubleshooting experience.
- Years of Experience
- Relevant 5-7 Years
- Certification requirements
- Preferred to have 70-680,70-698,70-697,70-698,70-689,70-692,70-687,70-688
- Compulsory MCSE/MCITP/MCSA/MCTS
- Preferred to have 70-401(SCCM 2007) or 70-243(SCCM 2012)
VDart Inc is the leading global provider of digital solutions, products and talent management company providing digital technology solutions in Automotive, Manufacturing, Energy & Utilities and Healthcare Industries. Led by a strong global team located across 10 countries including USA, Canada, Mexico, Brazil, UK, Japan, Australia & India. We are currently accepting applications from staffing firms for our Preferred Partner Program, where we align niche staffing firms with specific verticals based on their strengths.
Job Summary
Full Time
IT Outsourcing & Consulting
$52k-64k (estimate)
06/22/2024
08/21/2024
vdart.com
ALPHARETTA, GA
200 - 500
2007
Private
AARTHI RAJASEKERAN
$10M - $50M
IT Outsourcing & Consulting
Related Companies
The job skills required for Desktop Support include Troubleshooting, Problem Solving, Operating System, Networking, Microsoft Office, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
01/31/2022: Norfolk, VA
With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
03/04/2022: Bangor, ME
They often deal with clients who are having trouble with their systems, which can frustrate customers.
03/20/2022: Houston, TX
Responsibility includes installing and maintaining hardware and computer peripherals.
02/26/2022: Cedar Rapids, IA
Installing and upgrading operating systems and computer software.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
02/06/2022: Bloomington, IN
Resolve hardware and network connectivity issues timely and accurately.
01/25/2022: Springfield, OH
Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
03/01/2022: Pittsburgh, PA
Monitor day to day computer performance.
03/05/2022: Bismarck, ND
Understand the customer’s grasp of technology.
02/06/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Desktop Support.
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