4 Network support (cisco cucm) Jobs in Austin, TX
Vdart is Hiring a Network support (cisco cucm) Near Austin, TX
- Install, configure, operate, maintain, and upgrade video conferencing equipment, test environment, and infrastructure.
- Working knowledge of video infrastructure and endpoint equipment. This includes the configuration and operation of Cisco CUCM, Cisco Expressways, Cisco Endpoints, Poly DMA, DMA Edge, RMX, RPRM, Workflow Server, Poly Cloud CVI, Microsoft Teams Rooms, and Poly Endpoints.
- Understanding and troubleshooting Crestron, Bi-Amp, Extron, 30-channel digital mixers for live sound production, Vaddio type video switchers and digital camera equipment, Clear Com type audio devices, multi-channel lighting board including lighting presets, PowerPoint, VLC player, PC hardware, and many types of cables, extenders, video and audio peripherals from Shure, Netgear, QSC, Epson and Samsung.
- Advanced technical knowledge of how-to setup, install, troubleshoot, and connect audio visual equipment including cameras, microphones, projectors, and monitors.
- Schedule, setup, and disconnect video conferences for internal and external meetings.
- Provide video conferencing event planning production packets consisting of logistics, test plans, configuration drawings, and other necessary information working with other cross-functional teams.
- Utilize the existing management-tracking tool ServiceNow for all related incident tracking, service tickets, and change requests.
- Follow defined processes and ensure that the processes are adhered to by the team.
- Troubleshoot and resolve video conferencing and event service incidents, including RMA’s, and hardware/software issues.
- Maintain currency and provide recommendations for new technologies.
- Work with 3rd party vendors to troubleshoot issues and perform root cause analysis.
- Process service requests within the Video and Event Services area.
- Adhering to SLAs and maintain maximum uptime for the video conferencing environment and event services.
- Strong written and verbal communication skills and the ability to communicate clearly and professionally with end users, the IT Video Team, Executives, and IT management.
- Collaborate with operations and support teams to provide direction/support, streamline processes, improve efficiencies, and enhance the overall user experience.
- Create internal and end-user documentation for supported architecture and operations.
- Produce Run of Show documents, attendance reports, IT equipment readiness checklist and other items for Audio Video production team.
- Provide video conferencing event planning production packets consisting of logistics, test plans, configuration drawings, and other necessary information working with other cross-functional teams.
- Conduct equipment audits, as necessary.
- Must be a self-starter with the ability to work independently and as part of a team.
- Manage multiple deadlines and prioritize projects accordingly.
- Mentoring/Training team members.
- Extensive experience with MS Office including Visio.
- Typically has 8 years of related work experience.
- Experienced in A/V Design, budget, and project management.
- Experience with Zoom Webinar, Qumu, Zoom Meetings, Teams Meetings, and other industry-standard meeting platforms.
- Basic understanding of networking and network protocols.
VDart Inc is the leading global provider of digital solutions, products and talent management company providing digital technology solutions in Automotive, Manufacturing, Energy & Utilities and Healthcare Industries. Led by a strong global team located across 10 countries including USA, Canada, Mexico, Brazil, UK, Japan, Australia & India. We are currently accepting applications from staffing firms for our Preferred Partner Program, where we align niche staffing firms with specific verticals based on their strengths.
Job Summary
Full Time
IT Outsourcing & Consulting
$89k-116k (estimate)
07/06/2024
09/04/2024
vdart.com
ALPHARETTA, GA
200 - 500
2007
Private
AARTHI RAJASEKERAN
$10M - $50M
IT Outsourcing & Consulting
Related Companies
The job skills required for Network support (cisco cucm) include Cisco, Troubleshooting, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Network support (cisco cucm). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Network support (cisco cucm). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Network support (cisco cucm) positions, which can be used as a reference in future career path planning. As a Network support (cisco cucm), it can be promoted into senior positions as a LAN/WAN Integrator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Network support (cisco cucm). You can explore the career advancement for a Network support (cisco cucm) below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
