Location must be located in Germany
About VDURA
VDURA is revolutionizing data storage and management to fuel discovery in the AI era by building the Data Platform that industry and research pioneers need to get the most out of their data. The VDURA Data Platform elevates data infrastructure with unprecedented levels of performance, durability, and simplicity to accelerate cutting-edge AI and high-performance computing (HPC) applications.
As an HPC pioneer, our highly differentiated product offerings have been deployed by Fortune 500 commercial customers as well as leading government and research agencies in over 50 countries, including Boeing, P&G, NIO Electric Vehicles, TGS, National Institute of Health, Siemens, Harvard Medical School, and NASA. Whether it’s building the next Dreamliner, winning a Formula One race, creating mind-bending visual effects, curing diseases, or modeling climate change, the world’s leading companies and research institutions trust VDURA to power their most innovative HPC and AI projects.
The Opportunity
The VDURA Systems Engineering Team is the critical link between VDURA sales, our customers, our channel partners / resellers and our service and product development teams. Primary responsibilities include technical leadership and thought leadership, storage solution consulting and subject matter expertise on VDURA storage products, distributed storage architecture, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces. Systems Engineers often also deliver consulting services that may include customer storage design, verification and implementation, as well as technical account management in both pre- and post-sales scenarios. Additionally, Systems Engineering operates as a second-tier support infrastructure and extension of VDURA hardware and software engineering within the field. This ensures highly technical, rapid response and escalation when resolving complex storage or customer infrastructure problems.
Systems Engineering will work collaboratively with the VDURA product design teams, Manufacturing and Operations, Sales, Service, and Product Marketing, to ensure end-to-end technical product excellence, and ongoing proactive communications with VDURA customers, prospects and channel partners.
Responsibilities:
- On-site specialized consulting in Backup, Capacity Planning and Storage System Implementation
- Lead/Develop account strategy and respond to RFP using customer's technical requirements, growth plan, timelines, and budget.
- Maintain a high level of knowledge on VDURA products, roadmaps, competition and pricing.
- Leverage relationships with VDURA channel partners to provide complete Systems to customer problems
- Joint escalation support and technical problem management with VDURA Customer Service
- Technical content review for Systems Engineering notes and Customer Knowledge Base Content
- Customer technical briefings
- Support customers with new system deployment, configuration and initial tuning.
Skills and Qualifications:
- BS or higher Degree in Electrical Engineering, Computer Science, Mathematics, Sciences, or equivalent.
- Storage industry experience of 7 years working with distributed and/or clustered file systems (AFS/DFS, NFS, Lustre, NetApp, VAST, Weka, DDN). Prefer HPC/AI storage industry background.
- Superior knowledge of current and emerging storage architectures (Hybrid Cloud, NAS, OBSD/OSD, SAN)
- UNIX (BSD, Linux, System V), Networking (TCP/IP, Gigabit Ethernet, Infiniband), Backup (HSM, Legato, Veritas) and Database Administration experience
- Experience in Microsoft Windows Server storage implementations (NTFS/CIFS/SMS) and/or enterprise applications (AD, Data Center, Exchange) is a definite plus
- Networking and switching architecture knowledge ideal.
- Excellent verbal and written communication skills, including strong presentation skills
- Project Management, multi-tasking and time management skills
- Customer Satisfaction, Quality Black Belt, or related training
- Availability to travel within the geography or region assigned including air travel, and overnight stays
Travel: Frequently, up to 50%
VDURA Culture & Values
At VDURA, we’re committed to transforming data into the catalyst for groundbreaking human advancements. We’re looking for collaborative and innovative minds to join our team and help us drive this mission forward. If you’re passionate about mastering complex challenges, driving innovation, and making a tangible impact on the world, VDURA is the place for you. Join us and be part of a vibrant, “can do” culture where every individual has the potential to make a real impact on our business success.
At VDURA, we value diversity and are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.