Role: Developer Kore. AI
Must have strong expertise in either Java or Python, Node.js
Skillset should have the following JSON, Redis / MongoDB, Web Sockets
Knowledge of AI, NLP, ML, Chat bots will be added advantage.
Knowledge on Linux / Unix flavours
Experience in Web Services using REST, SOAP
Knowledge of different authentication and authorization techniques
Candidate must have hands on experience in server-side programming independent of technology
Strong knowledge of code documentation and handover
Experience building scalable, high-available mission-critical platforms
Exposure to any of the cloud platforms like AWS/GCP/Azure
UI-side development experience in any one of the technologies Java Script /Angular.JS /
React.JS/Vue.JS
Technology requirements:
Min 4 yrs hands on KORE.ai, SmartAssist, IVR Technologies, Java, Java Script, Python
Good experience on Conversational AI Platform
Exposure to Gen AI and its concepts with conversational AI Products
Good experience in understanding the business requirements and creating chatbots in Kore.ai XO Platform, Search Assist
Experience on Node Js used for chatbot backend technology
Good experience in Design and Solution Architecture for creating chatbots & voicebots using Kore.ai
Provides subject matter expertise in building bots using Kore.ai across domains (voice, web agent assist).
Expertise in applying the build once/deploy multiple strategy for bots across chat, voice and agent assist.
Expertise in troubleshooting Kore.ai errors.
Expertise in translating business requirements into a bot dialog flow using the key features of Kore.ai.
Ability to lead technical design sessions with cross-functional teams (developers, UX designers, data analysts, product owners)
Desired Skills