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Our government client is looking for an experienced Desktop Support Analyst on a 6 months renewable contract role in Harrisburg, PA.
Position- Desktop Support Analyst
Position Description:
This position is responsible for providing desktop and end user support for the agency which consists of approximately 4000 users. This position supports the Daily operation of several bureaus within the agency HQ building at 651 Boas Street in Harrisburg.
Skills: The skill level of this position requires the ability to act independently, work in team environments and have a highly advanced proficiency and competence in a variety of IT platforms and technologies. This role has various tasks, including troubleshooting of the Windows and Mac operating systems, COTS applications as well as numerous in-house developed applications, VPN connectivity issues, VDI connectivity issues, software removal and installation, hardware replacements and distributions, printer setups, basic networking issues, imaging desktops/laptops, and working with vendors to coordinate onsite repairs.
In addition to all the laptop and printer deployments, the technician in this position has resolved 80-90% of the incident tickets assigned which sometime involves working with vendors, working with other IT teams and especially users when ‘hands-on’ is required.
Required/Desired Skills and Experience:
About Vector:
Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY
www.vectorconsulting.com
“Celebrating 30 years of service.”
Contractor
IT Outsourcing & Consulting
$54k-68k (estimate)
03/20/2024
06/29/2024
vectorconsulting.com
DULUTH, GA
25 - 50
1990
SANJAY AGRAWALA
<$5M
IT Outsourcing & Consulting
Vector Consulting is an innovative provider of custom, on-demand, IT talent acquisition solutions that enable clients to harness the business value of technology. Our solutions offerings include Talent Acquisition, Managed Service Programs, Technology Platform and Recruitment Process Outsourcing. We leverage our expertise to successfully solve the talent equation that can support clients specific business goals improving efficiency, increasing competitiveness, and accelerating growth. Vectors adaptable recruiting processes and vast and varied talent network developed over two decades of serv...ing the industry enable us to consistently leverage a better-qualified candidate pool and give us the agility to attract, assess and present candidates who are best prepared to meet the clients on-demand talent needs. Our effectiveness in engaging with the relevant candidates gives us the confidence to precisely deliver candidates will succeed in meeting the clients specific challenges. Since our founding in 1990, we have successfully met the talent needs of our clients, across various industry sectors, small and medium-sized enterprises, local, state and federal government. We think the reason is simple our commitment to People, Partnerships, Purpose and Performance; our Reliability; and our Price/Value structure. This operating philosophy THE VECTOR WAY fuels our growth . . . and that of our clients. Please visit or career portal to view and apply for open positions: http://vectorconsulting.com/career/#/jobs
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The job skills required for Desktop Support Analyst include Troubleshooting, Problem Solving, Operating System, Active Directory, Consulting, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Analyst positions, which can be used as a reference in future career path planning. As a Desktop Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Analyst. You can explore the career advancement for a Desktop Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Analyst jobs
Some employers may prefer candidates with professional certification.
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Gain a professional certification.
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Gain experience with operating systems.
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With customer service, customer support and customer experience training.
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Step 3: View the best colleges and universities for Desktop Support Analyst.