27 Desktop Support Analyst Jobs in Indianapolis, IN
Vector Consulting, Inc is Hiring a Desktop Support Analyst Near Indianapolis, IN
Our government client is looking for an experienced Desktop Support Analyst on a 12 months renewable contract role in Indianapolis, IN.
Position: Desktop Support Analyst
OVERVIEW
This position is required for assisting the Project Managers and Deployment Leads in implementation of statewide PC Refresh Projects on a 4 year rotating schedule to replace all state-issued PC computers allowing the Indiana Office of Technology to efficiently support IT resources across the state.
The duties of this position are to support the PC Refresh Project Managers and Deployment Leads by installing new PCs for Agencies' PC Refresh Projects. Following the established processes and checklists to ensure the end user has all the necessary software and settings on the new PC. Backing up, protecting, and restoring data will be an essential task for this position. Updating documentation and completing e-install forms required. Will be the lead tech and point of contact onsite for large deployments. Customer service is also a crucial element for this position. This position will perform other duties as assigned.
EXPERIENCE
Associates or Bachelors Degree in Computer Science or equivalent experience is required. Advanced experience, and advanced knowledge of the following: PC-Desktops and Laptops, iPhone, peripherals, and client/server technology. Hands on experience with Windows7, Windows 10 Active Directory, and VPN. Industry recognized certifications such as A , Network , or MCSE are a benefit. Understanding of Internet technologies beneficial. Hands on experience supporting the MicroSoft Office Suite. Ability to support printers, scanners, and other peripherals. Solid verbal and written communication and documentation skills are required.
Required/Desired Skills and Experience:.
- 1 year of PC hardware and software troubleshooting skills Required
- PC Refresh Projects - backing up and restoring data / setup and configuration of new PCs Highly desired
- A Certification Nice to have
- Customer service skills - good soft skills when dealing with customers in person Required
- Good written and oral communication skills Required
- Detail oriented and organized Required
- Associate Degree Desired
About Vector:
Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability, and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY
Celebrating 30 years of service.
Job Summary
Full Time
$53k-66k (estimate)
06/12/2024
07/01/2024
vectorconsulting.com
DULUTH, GA
25 - 50
1990
SANJAY AGRAWALA
<$5M
IT Outsourcing & Consulting
Related Companies
About Vector Consulting, Inc
Vector Consulting is an innovative provider of custom, on-demand, IT talent acquisition solutions that enable clients to harness the business value of technology. Our solutions offerings include Talent Acquisition, Managed Service Programs, Technology Platform and Recruitment Process Outsourcing. We leverage our expertise to successfully solve the talent equation that can support clients specific business goals improving efficiency, increasing competitiveness, and accelerating growth. Vectors adaptable recruiting processes and vast and varied talent network developed over two decades of serv...ing the industry enable us to consistently leverage a better-qualified candidate pool and give us the agility to attract, assess and present candidates who are best prepared to meet the clients on-demand talent needs. Our effectiveness in engaging with the relevant candidates gives us the confidence to precisely deliver candidates will succeed in meeting the clients specific challenges. Since our founding in 1990, we have successfully met the talent needs of our clients, across various industry sectors, small and medium-sized enterprises, local, state and federal government. We think the reason is simple our commitment to People, Partnerships, Purpose and Performance; our Reliability; and our Price/Value structure. This operating philosophy THE VECTOR WAY fuels our growth . . . and that of our clients. Please visit or career portal to view and apply for open positions: http://vectorconsulting.com/career/#/jobs
More
Show less
The following is the career advancement route for Desktop Support Analyst positions, which can be used as a reference in future career path planning. As a Desktop Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Analyst. You can explore the career advancement for a Desktop Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Analyst job description and responsibilities
Provide systems administration, AD administration, exchange server administrator and backup administration.
01/19/2022: Stockton, CA
Create models for system applications and perform upgrades on software and hardware networks to boost optimization.
03/14/2022: Tucson, AZ
They help to resolve technical problems on desktop hardware and applications for all users of technology.
01/26/2022: Portsmouth, NH
Determine, research and resolve file and print server support problems.
02/13/2022: Saint Cloud, MN
Handle preventive maintenance such as checking peripherals, printers, desktops and laptops.
01/25/2022: Santa Ana, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Analyst jobs
Some employers may prefer candidates with professional certification.
02/17/2022: Tulsa, OK
Need some computer knowledge, but not essentially a post-secondary degree.
02/06/2022: Washington, DC
Gain a professional certification.
03/19/2022: Denver, CO
Gain experience with operating systems.
03/09/2022: Bloomington, IN
With customer service, customer support and customer experience training.
02/13/2022: Pine Bluff, AR
Step 3: View the best colleges and universities for Desktop Support Analyst.
