11 Computer User Support Specialist I (Jr) Jobs in Patuxent River, MD
Vectrus is Hiring a Computer User Support Specialist I (Jr) Near Patuxent River, MD
In July 2022, Vectrus and The Vertex Company merged, creating V2X as a global leader in Mission-Essential Solutions. The combination of Vectrus' 70 years of providing critical mission support for military and government customers and Vertex's 40 years of delivering high-quality aftermarket aerospace and technology services to better provide full life-cycle support to the most critical and enduring missions.
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
Responsibilities
- Candidate must be able to attend an on-site three - four-week training program at NAS PAX River
- Must have the ability to work a flexible schedule, which may include night shifts, weekends, and some holiday shifts
- Must have a suitable workspace (home office or other quiet space) conducive to working online utilizing Navy provided equipment (computer, monitor, etc.) with Internet and phone service
- Provide technical assistance to computer users
- Answer questions or resolve computer problems for clients in person, or via telephone or electronically
- May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
Education/Certificates:
- Must have a High School Diploma/ GED
- One (1) - three (3) years of experience performing work related to the functions in the job description.
- Customer service, preferably gained within a call center-like environment
- Writing and verbally communicating with customers
- Providing IT related support or troubleshooting
- Great customer service skills
- Excellent written and verbal communication skills
- This position will require U.S. citizenship and an active DoD Secret clearance
- Incumbent will be required to complete DoD Cyber Awareness training within 30 days of employment
Job Summary
Full Time
$74k-92k (estimate)
07/03/2024
07/19/2024
vectrus.com
COLORADO SPRINGS, CO
3,000 - 7,500
1945
CHARLES PROW
$1B - $3B
Business Services
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About Vectrus
About Vectrus For more than 70 years, Vectrus has provided critical mission support for our customers toughest operational challenges. As a high-performing organization with exceptional talent, deep domain knowledge, a history of long-term customer relationships, and groundbreaking technical expertise, we deliver innovative, mission-matched solutions for our military and government customers worldwide. Whether its base operations support, supply chain and logistics, IT mission support, engineering and digital integration, security, or maintenance, repair, and overhaul, our customers count on u...s for on-target solutions that increase efficiency, reduce costs, improve readiness, and strengthen national security. Vectrus is headquartered in Colorado Springs, Colo., and includes about 9,200 employees spanning 206 locations in 27 countries. In 2020, Vectrus generated sales of $1.4 billion. To learn about career opportunities at Vectrus, visit careers.vectrus.com.
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