Job Title: Technical Writer

Duration: 12 months contract with possible extension

Location: Sunnyvale, CA , Hybrid

Job Description:

• Technical Writer specializing in Digital Asset Management (DAM) Platform, will play a pivotal role in creating comprehensive documentation that enables our users to effectively utilize our platform's features, functionalities & APIs.
• She/he will collaborate closely with cross-functional teams including product management, engineering to ensure accuracy, clarity, and consistency in all technical documentation.

Key Responsibilities:

• Documentation Creation: Develop clear, concise, and user-friendly documentation including user guides, API documentation, release notes, and technical specifications for our DAM platform.
• Content Maintenance: Regularly update existing documentation to reflect new features, enhancements, and changes to the platform, ensuring accuracy and relevance at all times.
• Collaboration: Work closely with product managers, software engineers, UI/UX designers and ensure alignment on documentation requirements.
• Quality Assurance: Conduct thorough reviews and testing of documentation to ensure accuracy, completeness, and consistency with the platform's functionality.
• User Support: Assist users in troubleshooting issues by providing clear and concise documentation, tutorials, and FAQs to address common challenges and inquiries.
• Training Materials: Develop training materials and resources, including online tutorials, video demos, and knowledge base articles, to facilitate user onboarding and adoption of the DAM platform.
• Documentation Standards: Establish and maintain documentation standards, templates, and style guides to ensure consistency and uniformity across all documentation.