195 IT Support Specialist Jobs in Atlanta, GA
Veear is Hiring an IT Support Specialist Near Atlanta, GA
Job Details
Job Title: - IT Support Specialist
Job Location: - Atlanta, GA
Workplace type: Hybrid
Employment type: - 12 Contract
Job Description: -
- Acts as 1st line/tier of GIS technical support for GDOT
- Validates operation of virtual ArcGIS Desktop environments and enterprise GIS applications
- Provides excellent customer service, follow-up, and follow-through to address customer concerns or needs; acts as a customer liaison
- Escalates technical issues and coordinates with IT staff to resolve problems and provide solutions, consults with Esri support as needed
- Instructs customers in using Esri ArcGIS solutions and supported applications, enables customers to be more productive with GIS
- Assists team with GIS upgrades, and projects, and provides on-call support needed
- Develops, updates, or maintains system/technical documentation as needed
- Develops GDOT GIS User Group, and resources, and assists in training material creation
Qualification:
- Bachelor s degree in a related field from an accredited college or university - Required
- Knowledge and experience with Esri ArcGIS Desktop (ArcMap/ArcGIS Pro) - Required
- Graduate GIS Certificate, URISA GISP, Esri ArcGIS Certification, or other related GIS
- Experience with ArcGIS Online or ArcGIS mobile applications
- Experience working with Esri geodatabases (e.g. mapping, editing, analysis), or any other GIS data development/management experience - Required
- Passion to provide excellent customer service and build effective customer relationships
- Excellent communication, interpersonal, collaboration, and teamwork skills
Job Summary
Full Time
08/04/2024
10/03/2024
The job skills required for IT Support Specialist include Customer Service, Technical Support, IT Support, Analysis, Collaboration, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/10/2022: Gainesville, FL
IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
02/20/2022: Jacksonville, FL
The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
12/31/2021: Little Rock, AR
These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
03/08/2022: San Jose, CA
IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
12/13/2021: Brockton, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
02/27/2022: Lancaster, PA
Some employers may accept IT support specialists without formal education who have computer experience and certification.
01/21/2022: South Bend, IN
Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
12/26/2021: Daytona Beach, FL
To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
02/07/2022: Bridgeport, CT
Successful technical support specialists possess common characteristics and aptitudes.
02/08/2022: Gainesville, FL
Step 3: View the best colleges and universities for IT Support Specialist.
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