Venesky-Brown’s client, a public sector organisation in Edinburgh, is currently looking to recruit a Change Communications and Engagement Manager for an initial 4 month contract with potential to extend on a rate of £400-£500/day (Inside IR35). This role will be a hybrid of working at home and in the office.

Responsibilities:

- Continue to shape the communication and engagement stakeholder strategy based on feedback. Stakeholders will include programme governance and assurance bodies, the programme core and wider team, end users and customers etc.

- Drive customer awareness and change understanding of the programme scope, benefits, deliverables and change impacts to build a branded library of Programme information and communication collateral.

- Develop and create extensive stakeholder information collateral to meet the needs of a diverse range of stakeholders across a range of customer touchpoints and complex release modes.

- Work closely with the Business Change team to create schedule, lead, and pace delivery of a comprehensive engagement plan across all stakeholders that utilises appropriate channels and deliver the objectives in the change strategy overall engagement plans.

- Work closely with the wider Corporate Transformation Strategy and Engagement Team to ensure consistency with the overall Corporate Transformation priorities, strategic narrative, and key messaging beyond the Shared Services Programme.

- Ensure measures are in place to create feedback channels into the programme to understand the impact of stakeholder engagement across stakeholders and evidence programme and customer readiness.

Essential Skills:

- Proven experience of preparing, creating, and delivering creative engagement products and multi-media materials within a complex change landscape

- Experience of creative stakeholder engagement within a fast-paced complex change programme

- Experience of recommending and building engagement solutions for escalating risks, issues and customer requests as necessary within a complex change programme

- Experience of providing deep technical expertise in change communication and engagement

- Experience of setting standards, influencing, negotiating with, and providing specialism challenge to programme stakeholders to set a high-quality customer experience.

- Experience of developing organisational capability in specialism as part of that role

Desirable Skills:

- Have experience of working in - and have a working knowledge of supporting change engagement for Oracle Cloud – ERP, HCM and EPM change implementation.

- Knowledge of public sector Scotland drivers, landscape, and change challenges.

- Cultural awareness and ability to adapt sensitively.

- Public sector service delivery and change engagement management.

If you would like to hear more about this opportunity please get in touch.