🚀 Join the Thriving Team at VWi! 🚀

At VWi, we're not just a business-services provider; we're the catalyst for global transformation! Our clients rely on us to revolutionize their operations, making them leaner, more dynamic, and incredibly efficient.

And guess what? You could be part of this electrifying journey! We're currently on the lookout for a RCM Billing/Collections Specialist who's ready to dive into the heart of our operations and make a real impact.

Why join us? Well, apart from being at the forefront of innovation, we offer a benefits package that's out of this world! Picture this: health insurance options that include Co-Pay & HDHP plans, a Health Savings Account (HSA), Flexible Spending Account (FSA), Short Term Disability (STD)and Dental and Vision coverage. But wait, there's more! We've got your back with Long Term Disability, Basic Life & AD&D insurance (all employer-paid!), and even telemedicine for both you and your furry friends!

But that's not all—how about a VOYA 401k plan and a kick-ass Employee Referral Program? Oh, and did we mention our commitment to work/life balance? You'll enjoy generous paid time off, including holidays and PTO that increases with your tenure. It's all about keeping you happy and energized!

Overview: We're all about flexibility! While we prefer onsite/hybrid arrangements, but we're open to remote work too.

Now, onto the nitty-gritty:

GENERAL SUMMARY: We are seeking a highly motivated RCM Billing and Collections Specialist to join our team. The ideal candidate will have a strong background in revenue cycle management (RCM) and be proficient in multitasking, communication, and problem-solving.

Essential Job Functions:

• Multitask in various billing systems to gather billing and collection information for efficient collections.
• Telcor experience preferred
• Follow processes for claims submission and resolution.
• Retain and apply multiple aspects of client requirements and billing processes.
• Prepare, review, and submit daily/weekly/monthly billing in accordance with established procedures.
• Work continuously to clear rejections, denials, and returned claims.
• Review payments from primary payors and submit secondary claims.
• Enter notes into appropriate databases for future collections efforts and inter-departmental communications.
• Handle inbound and outbound call queues/emails, effectively communicating with payers and patients to explain balances and payment options/processes.
• Query clients directly regarding documentation, ICD-10, CPT, and/or HCPCS codes.
• Maintain a high level of accuracy, quality control, and performance standards to consistently meet established goals.
• Communicate any issues or concerns related to charging/edit/denial trends to the team lead.
• Maintain flexibility regarding schedule changes.
• Perform any other duties as assigned.

Knowledge, Skills, and Abilities:

• Excellent written and verbal communication skills.
• Outstanding customer service skills.
• Self-motivated and adaptable to a coaching environment.
• Positive attitude and team-oriented.
• Knowledge of billing, clearinghouse, and EMR systems.
• Intermediate/Advanced Excel, Word, and Outlook skills.
• Fluency in Spanish is a plus.
• Telcor experience preferred

Education and Experience:

• High School Diploma or equivalent
• 1 year of experience working with RCM medical software in billing/coding.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.
• Smartphone with the ability to download an authenticator app is required.

  We are committed to diversity in the workplace.

  Must be authorized to work in the U.S. 

  Equal Opportunity Employer - E-Verify Employer - Drug Free Workplace

  Transitioning Teachers, Veterans and Veteran family members are encouraged to apply!