About Venteur Venteur is building the next generation of health benefits – empowering employees to take control of the trillions of dollars spent on their behalf by HR teams and brokers. Over 10,000 individuals have been offered better benefits through Venteur – and we’re just getting started. Venteur was incubated by United Healthcare and is backed by GSR Ventures, Houghton Street Ventures, Plug and Play, among dozens of other strategic angels and funds. Since raising our $7.5M seed round in August of 2023, we’ve tripled our revenue and scaled our team to 30 talented, determined, and high achieving people across the U.S. We're seeking passionate individuals who thrive on exploration and learning to join us on this journey. Please note: All positions must be physically located within the US due to strict compliance requirements related to our industry. And,Venteur is not currently in a position to sponsor a visa or other work requirements. Our Values At Venteur, we believe that our culture is our strength. That's why we encourage the following values across our entire organization. - Approach Every Situation with Kindness - Bias for Action - Say “Yes” to the Hard Things - Insist on the Highest Standards - Strive for Empathy and Create Shared Understandings - Leave the Campsite Better than When You Found it - Earn Trust — and Keep It - Have Each Other’s Back About the Role: Our Operations Team oversees Venteur'sinsurance offerings, financial management, contracts, invoicing, and compliance. This role requires highly detailed and organized individuals who welcome the challenge of navigating complex problems. As part of a fast-growing startup, you'll play a leadership role in building operational systems and processes to allow our business to scale rapidly. You'll also play a key role in creating and implementing quality assurance systems that make sure we meet a high degree of customer satisfaction. The best part? Your work will make a difference. On a daily basis, we help families save thousands of dollars on their health care. Your Responsibilities:

• Oversee and perform repetitive insurance operations tasks on a daily basis
• Reconcile payment records, identify discrepancies, and resolve any payment-related issues
• Conduct regular audits of payment records to ensure accuracy and compliance with regulatory guidelines, contractual agreements, and internal policies
• Collaborate with cross-functional teams to implement quality improvement initiatives and monitor their effectiveness
• Manage the lifecycle of contracts and business relationships, including drafting, negotiation, execution, renewal, and relevant documentation
• Prepare and submit required filings and reports to regulatory agencies in compliance with applicable laws and regulations
• Monitor changes in regulations and update internal policies and procedures accordingly

Basic Requirements:

• 3 years proven experience in operations management, preferably in a fintech, insurance, or healthcare setting
• Exceptional attention to detail and organizational skills
• Ability to effectively manage multiple tasks and prioritize workload in a fast-paced work environment
• Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams
• Proficiency in Excel and tools for data analysis and management
• Ability to obtain a health insurance brokerage license (existing license is a plus)
• Your communication and problem-solving skills have been honed on remote teams, so you know how important it is to lean on unambiguous, asynchronous written communication, leave a trail of thinking, and capture decisions using tools that enable easy discovery for your teammates.

Bonus Qualifications:

• Experience with B2B2C (especially in insurance or FinTech).
• Familiarity with healthcare insurance regulations, PCI compliance, and/or NACHA standards
• Experience with contract management systems or software
• Familiarity with business license requirements and filing processes

What We Offer:

• Competitive salary: In Nevada, $80,000 per year / In California, $100,000 per year
• Generous equity compensation
• Comprehensive benefits package, including health, dental, and vision coverage
• 401(k) retirement plan
• Unlimited paid time off
• Opportunities for professional development and growth
• Offsite company trips

Equal Opportunity Employer: Venteur is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds and identities, and we do not discriminate on the basis of age, race, gender, religion, sexual orientation, disability, or any other protected status. How to Apply: If you're excited about the opportunity to join our team and help shape the future of healthcare, please submit your resume and include a cover letter that explains how your experience has impacted customers, end users, and other team members; and why you're interested in working at Venteur.