Position Title:  Warehouse experience and Light IT experience (Entry level)
 Location:  Vernon Hills, IL /  North Las Vegas, NV
 Duration: 12 plus months contract
 Questionnaire: 

1. This position is at 200 N Vernon Hills, what does your transportation look like?
   - Have them map it for distance in miles and time:
   2. It is a warehouse environment, are you ok with working in a warehouse environment?
   3. Are you ok with standing for up to 2-3 hours at a time?
   4. Have you previously worked for CDW?
    - If yes, when and what position? Why did you leave?

 Job Description: 

• The Technician Level One is responsible for installing and configuring hardware and software on a high volume of computers, printers and other products for customers on a daily basis.

• This will include un-boxing units to configure and boxing units back up to prepare for shipment.

 Key Areas of Responsibility 

• Configure customers systems to their required specifications.

• Test systems to ensure 100% quality.

• Maintain minimum monthly productivity goals.

• Troubleshoot problems with computer systems, including hardware, software and peripheral equipment.

• Ensure that customers receive the highest level of customer service.

• Communicate issues concerning customer orders to the area Help Desk or Team Leader.

• Adhere to safety procedures and guidelines at all times.

 Responsibilities 

• Perform any additional duties assigned by management.

• It may be necessary on occasion for this individual to work beyond their regularly scheduled shift

• Overtime is to be expected and in some cases may be required

• Demonstrate ability to lift and carry up to 25 pounds of force frequently (34-67% of the workday) and 26 to 50 pounds of force occasionally (0-33% of the workday). The team lift system must be utilized for loads weighing more than 50 pounds.

• Demonstrate ability to push and pull up to 10 pounds of force occasionally (0-33% of the workday).

• Demonstrate ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time.

• Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts.

• The information in this position description is intended to convey information about the key responsibilities and requirements of the position.

• It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. Responsibilities are subject to change.

 Preferred Qualifications but not a must 

• High School diploma or GED.

• A Certification or an equivalent combination of education and experience with the ability to demonstrate knowledge.

• Analytical skills and the ability to solve problems

• Ability to quickly learn about new technology and keep pace with an ever-changing industry

• Ability to assemble and disassemble computer equipment, mechanically inclined
  Obtain certifications and continually learn new technology.

• Demonstrate ability to lift and carry up to 25 pounds of force frequently (34-67% of the workday) and 26 to 50 pounds of force occasionally (0-33% of the workday). The team lift system must be utilized for loads weighing more than 50 pounds.

• Demonstrate ability to push and pull up to 10 pounds of force occasionally (0-33% of the workday).

• Demonstrate ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time.

• Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts.