Venture VIP Travel is Hiring a Home-based Travel Assistant (Virtual) Near Atlanta, GA
Job Title: Home-based Travel Assistant (Virtual)Position Overview: As a Home-based Travel Assistant (Virtual), you'll play a pivotal role in providing comprehensive travel assistance to our clients from the comfort of your own home. You'll be responsible for coordinating travel arrangements, offering expert advice, and delivering exceptional customer service through various communication channels. The ideal candidate will be highly organized, detail-oriented, and passionate about creating memorable travel experiences for our clients. Key Responsibilities:
Work closely with clients to understand their travel preferences, budget, and specific requirements, and tailor travel itineraries to meet their needs
Research and recommend destinations, accommodations, activities, and transportation options based on client preferences and travel objectives
Assist clients with booking flights, hotels, rental cars, tours, and other travel services, ensuring accuracy and efficiency in all reservations
Provide timely and professional assistance to clients via phone, email, and online chat, addressing inquiries, resolving issues, and offering travel advice and recommendations
Coordinate with travel suppliers, including airlines, hotels, and tour operators, to confirm bookings, secure reservations, and negotiate rates and availability on behalf of clients
Maintain detailed records of client interactions, travel bookings, payments, and other relevant information using our reservation system and CRM software
Stay informed about travel industry trends, destination updates, and travel restrictions to provide clients with up-to-date information and guidance
Handle administrative tasks related to travel planning, such as processing payments, preparing travel documents, and sending booking confirmations to clients
Collaborate with team members and management to ensure seamless communication and coordination of travel services for clients
Qualifications:
Previous experience in the travel industry, customer service, or related field is preferred but not required
Excellent communication skills, both written and verbal, with a professional and courteous demeanor when interacting with clients and colleagues
Strong organizational skills and attention to detail, with the ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment
Proficiency in using computer systems, online booking platforms, and travel-related software to research destinations, book travel services, and manage client records
Customer-focused mindset with a genuine passion for travel and a commitment to delivering exceptional service and creating memorable experiences for clients
Ability to work independently and remotely, with a reliable internet connection and a dedicated workspace conducive to productivity
Flexibility to accommodate varying work schedules, including evenings, weekends, and holidays as needed to support client needs and business operations
Benefits:
Competitive compensation package with opportunities for performance-based incentives and bonuses
Flexible remote work arrangement with the ability to work from home or any location with internet access
Ongoing training and professional development opportunities to enhance your skills and knowledge of the travel industry
Employee discounts on travel bookings and other perks
Collaborative and supportive work environment with opportunities for growth and advancement within the company